Determinants of student satisfaction on educational service quality in ho chi minh city college of economics

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Nội dung chi tiết: Determinants of student satisfaction on educational service quality in ho chi minh city college of economics

Determinants of student satisfaction on educational service quality in ho chi minh city college of economics

fOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)DETERMINANTS OF STUDENT SATISFACTION ON EDUCATIONAL SERVICE QUALITY IN HO CHI MINH CITY COLLEGE

Determinants of student satisfaction on educational service quality in ho chi minh city college of economics OF ECONOMICSSTUDENT’S FULL NAMESTUDENT IDINTAKEADVISOR’S NAME & TITLENGUYEN KHOA HONG MINHCGSVN0001582741518Assoc. Prof PHAN DINH NGUYEN42036HUTECH L

IBRARY1-IỈS6Advisor’s assessmentAdvisor's signatureTHE IMPACT OF EDUCATIONAL SERVICE QUALITY ON STUDENTS’ SATISFACTION IN HCE 1TABLE OF CONTENTSTable Determinants of student satisfaction on educational service quality in ho chi minh city college of economics

of content................................................. 1List of tables................................................... 3List of Abbreviations.

Determinants of student satisfaction on educational service quality in ho chi minh city college of economics

...........................................4Absưact..........................................................5CHAPTER 1: INTRODUCTION.................

fOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)DETERMINANTS OF STUDENT SATISFACTION ON EDUCATIONAL SERVICE QUALITY IN HO CHI MINH CITY COLLEGE

Determinants of student satisfaction on educational service quality in ho chi minh city college of economics .......71.3Research questions........................................... 81.4Scope and Methodology of Research............................81.5Research

structure............................................8CHAPTER!: LITERATURE REVIEW...................................... 102.1Theoretical literature.. Determinants of student satisfaction on educational service quality in ho chi minh city college of economics

.....................................102.2Empừical literature......................................... 12CHAPTERS: RESEARCH METHODOLOGY...............

Determinants of student satisfaction on educational service quality in ho chi minh city college of economics

.................... 163.1Research Approach and Strategy...............................163.2Design of questionnaire...................................

fOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)DETERMINANTS OF STUDENT SATISFACTION ON EDUCATIONAL SERVICE QUALITY IN HO CHI MINH CITY COLLEGE