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Influential factors to the satisfaction about logistics services environment in ho chi minh city

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Nội dung chi tiết: Influential factors to the satisfaction about logistics services environment in ho chi minh city

Influential factors to the satisfaction about logistics services environment in ho chi minh city

reOUMOPEN UNIVERSITY MALAYSIA707043RESEARCH PROJECT(BMBR5103)INFLUENTIAL FACTORS TO THE SATISFACTION ABOUT LOGISTICS SERVICES ENVIRONMENT IN HO CHI MI

Influential factors to the satisfaction about logistics services environment in ho chi minh city INH CITYSTUDENT’S FULL NAMESTUDENT IDINTAKEADVISOR’S NAME & TITLE: LE THIHOA: 2452613: NOVEMBER 2012: ASS. PROF PHAN DINH NGUYENHUTECH LIBRARY41760©UN

IVERSITI TERBUKAMALAYSIAAcknowledgementA major research project like this is never the work of anyone alone. The contributions of many different peopl Influential factors to the satisfaction about logistics services environment in ho chi minh city

e, in their different ways, have made this possible. I would like to extend my appreciation especially to the following.All of them are united in this

Influential factors to the satisfaction about logistics services environment in ho chi minh city

assignment and this will be interpreted and intergraded under all of circumstances, conditions for the final results of the firm performances.Thanks

reOUMOPEN UNIVERSITY MALAYSIA707043RESEARCH PROJECT(BMBR5103)INFLUENTIAL FACTORS TO THE SATISFACTION ABOUT LOGISTICS SERVICES ENVIRONMENT IN HO CHI MI

Influential factors to the satisfaction about logistics services environment in ho chi minh city Prof Phan Dinh Nguyen who gives me the guidance, knowledge, the instruction and his real experiences. These things will go with me and become the most

important things for the future of a MBA student who is the newcomer of the business environments.Last but not least, I would like to thank my parent Influential factors to the satisfaction about logistics services environment in ho chi minh city

s for their unconditional support, both financially and emotionally throughout my degree. In particular, the patience and understanding shown by my mu

Influential factors to the satisfaction about logistics services environment in ho chi minh city

m, dad and sister during the honors year is greatly appreciated. I know, at times, my temper is particularly trying.P3 HUTECH o* hoc CeoQnohtĩUHãéUNI

reOUMOPEN UNIVERSITY MALAYSIA707043RESEARCH PROJECT(BMBR5103)INFLUENTIAL FACTORS TO THE SATISFACTION ABOUT LOGISTICS SERVICES ENVIRONMENT IN HO CHI MI

Influential factors to the satisfaction about logistics services environment in ho chi minh city ogistic regression analysis to gain an in-depth understanding of the impact of logistics service in IIo Chi Minh attributes on customer satisfaction.H

ie results show that among the six factor attributes (the clearance process (Customs - CS), quality of infrastructure-related trade and transport (Inf Influential factors to the satisfaction about logistics services environment in ho chi minh city

rastructure -IF), the advantages of arranging shipments al competitive prices (International shipments - IS), delivery schedule goods (Timeliness - TL

Influential factors to the satisfaction about logistics services environment in ho chi minh city

), capacity and quality of logistics services (Logistics Competence - LC ), the ability to track the status of goods after posts (tracking and tracing

reOUMOPEN UNIVERSITY MALAYSIA707043RESEARCH PROJECT(BMBR5103)INFLUENTIAL FACTORS TO THE SATISFACTION ABOUT LOGISTICS SERVICES ENVIRONMENT IN HO CHI MI

Influential factors to the satisfaction about logistics services environment in ho chi minh city work is more suitable than logistic regression analysis for predicting customer satisfaction.Keywords: logistics, wordbanks, logistics provider, port,

customs...LE THI HOAPagelgHUTECH Influential factors to the satisfaction about logistics services environment in ho chi minh city

reOUMOPEN UNIVERSITY MALAYSIA707043RESEARCH PROJECT(BMBR5103)INFLUENTIAL FACTORS TO THE SATISFACTION ABOUT LOGISTICS SERVICES ENVIRONMENT IN HO CHI MI

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