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unlicensed improving late delivery performance a study of rochdale spears ltd, company

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unlicensed improving late delivery performance a study of rochdale spears ltd, company

UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE: A STUDY OF ROCHDALE SPEA

unlicensed improving late delivery performance a study of rochdale spears ltd, companyARS LTD, COMPANYMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City-2018UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM T

HI Al VANIMPROVING LATE DELIVERY PERFORMANCE:A STUDY OF ROCHDALE SPEARS LTD, COMPANYMASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: TRAN HA MINH QI ANHo unlicensed improving late delivery performance a study of rochdale spears ltd, company

Chi Minh City - 2018Executive summaryIn today's scenario, delivering product to the customers at the shortest possible time is a challenge for all the

unlicensed improving late delivery performance a study of rochdale spears ltd, company

manufacturing industries. In typical manufacturing organizations, functional units have their own goals. As there is no single functional unit respon

UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE: A STUDY OF ROCHDALE SPEA

unlicensed improving late delivery performance a study of rochdale spears ltd, companydom of make to order (MTO) manufacturing has been that if a plant's management wishes to achieve good delivery performance they need to quote a long l

ead time. The long lead times give them the ability to plan production effectively and achieve high levels of delivery performance. However, it has be unlicensed improving late delivery performance a study of rochdale spears ltd, company

en reported that the reverse situation occurs, namely manufacturing plants quoting short customer lead times were, in fact, achieving much better deli

unlicensed improving late delivery performance a study of rochdale spears ltd, company

very performance than those plants that quoted long lead times (Szwejczewski et al. 1997).Although this topic has received considerable attention in t

UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE: A STUDY OF ROCHDALE SPEA

unlicensed improving late delivery performance a study of rochdale spears ltd, companyethods. Manufacturing is an integrated system covering everything from order receipt through to the product shipment (Hitomi 1991). It covers a wide r

ange of activities in many functional areas including planning and design, purchasing, production, inventory, distribution, marketing and sales. On-ti unlicensed improving late delivery performance a study of rochdale spears ltd, company

me delivery or lead time cannot be dealt with in isolation. In order to make any realistic and sustained improvement in (on time delivery) OTD perform

unlicensed improving late delivery performance a study of rochdale spears ltd, company

ance, the whole manufacturing planning, control and execution cycle and associated systems have to be taken into consideration.Realising the importanc

UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE: A STUDY OF ROCHDALE SPEA

unlicensed improving late delivery performance a study of rochdale spears ltd, companysses involved in manufacturing planning, control and execution cycle for MTO situations and a database for supporting various functional applications

through basic and transaction data. The proposed model was implemented through Rochdale Spears Ltd. company.The rest of the paper is organised as foll unlicensed improving late delivery performance a study of rochdale spears ltd, company

ows. First, a review of the company background as well as current problems that company is facing. Next, the proposed improvement solutions are presen

unlicensed improving late delivery performance a study of rochdale spears ltd, company

ted, followed by a section on a systematic investigation of the on time delivery problems and implementation of the solutions to overcome the problems

UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE: A STUDY OF ROCHDALE SPEA

unlicensed improving late delivery performance a study of rochdale spears ltd, companyspecial thanks to my supervisor -Dr. Tran Ha Minh Quan for all his continuous supports, advices and instructions through the process of researching an

d writing this thesis. Without his enthusiastic help, this thesis could not have been accomplished.I also would like to show my gratitude to ISB lectu unlicensed improving late delivery performance a study of rochdale spears ltd, company

rers, my colleagues at work, my classmates at 1SB for their valuable knowledge and continuous support. I also send my sincere thankfulness to my famil

unlicensed improving late delivery performance a study of rochdale spears ltd, company

y for their support and encouragement throughout my years of study.TABLE OF CONTENTSExecutive summary.................................................

UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE: A STUDY OF ROCHDALE SPEA

unlicensed improving late delivery performance a study of rochdale spears ltd, companyompany background..............................................8Company mission....................................................81.2Problem symptom

s..............................................91.3Problem identification..........................................11Central problems validations..... unlicensed improving late delivery performance a study of rochdale spears ltd, company

.................................141.4Potential cause of problem and the justification.............241.4.1Lack of cross-functional knowledge..........

unlicensed improving late delivery performance a study of rochdale spears ltd, company

...............241.4.2.Company’s service innovation strategy......................251.4.3Personality difference.....................................25

UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE: A STUDY OF ROCHDALE SPEA

UNIVERSITY OF EC GNOMICS HO CHI MINH CITY International School of BusinessPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE: A STUDY OF ROCHDALE SPEA

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