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Smart services competitive information strategies, solutions, and success stories for service businesses

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Nội dung chi tiết: Smart services competitive information strategies, solutions, and success stories for service businesses

Smart services competitive information strategies, solutions, and success stories for service businesses

"Dmllf 3bin! rfiM will dcwi whuffitrf wrncr twnr«noirti 10firti cmufttuijc imtihornM taurrftntartriftri amomur Ipof nHrtOjiry euÍỜ 111-Ỵ hr III c>n Ut

Smart services competitive information strategies, solutions, and success stories for service businessestt IHiiBdait IM"— fcnl'HA Ềarĩ l ủíứ fìhŨ'wriCompetitive Information Strategies, Solutions ị and Success Stories for Service BusinessesSMART SERVICESC

ompetitive Information Strategies, Solutions and Success Stories for Service BusinessesDeborah c. SawyeriM Information Today, Inc.Medfcrd. New JerseyF Smart services competitive information strategies, solutions, and success stories for service businesses

irst printing. January 2002Smart Sen ices: Competitive Information Strategies, Solutions and Success Stories for Sen ice BusinessesCopyright © 2002 by

Smart services competitive information strategies, solutions, and success stories for service businesses

Deborah c. Sawyer.All rights reserved. No pan of tins book may be reproduced in any form or by any electronic or mechanical means including informati

"Dmllf 3bin! rfiM will dcwi whuffitrf wrncr twnr«noirti 10firti cmufttuijc imtihornM taurrftntartriftri amomur Ipof nHrtOjiry euÍỜ 111-Ỵ hr III c>n Ut

Smart services competitive information strategies, solutions, and success stories for service businessesished by CyberAge Books, an imprint of Information Today. Inc.. 143 Old Marlton Pike. Medford. New Jersey 08055.Publisher’s Note: The author and publi

sher have taken care in preparation of this book but make no expressed or implied warranty of any kind and assume no responsibility for errors or omis Smart services competitive information strategies, solutions, and success stories for service businesses

sions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or programs con

Smart services competitive information strategies, solutions, and success stories for service businesses

tained herein.Many of the designations used by manufacturers and sellers to distinguish then products are claimed as trademarks. Where those designati

"Dmllf 3bin! rfiM will dcwi whuffitrf wrncr twnr«noirti 10firti cmufttuijc imtihornM taurrftntartriftri amomur Ipof nHrtOjiry euÍỜ 111-Ỵ hr III c>n Ut

Smart services competitive information strategies, solutions, and success stories for service businessesbrary' of Congress Cataloging-ỉn-Publỉcatỉon DataSawyer. Deborah c. 1953-Smart sei vices : competitive information strategies, solutions, and success

stories for service businesses / Deborah c. Sawyerp. cm.Includes bibliographical references and index.ISBN 0-910965-56-0 (softcover)1. Service industr Smart services competitive information strategies, solutions, and success stories for service businesses

ies. 2. Business intelligence. 3. Strategic plaiming. 4. Competition. I. Title.HD9980.5 .S284 2001658.4—dc212001054762Printed and bound in the United

Smart services competitive information strategies, solutions, and success stories for service businesses

States of America.Publisher Thomas H Hogan. Sr.Editor-in-Chief: John B BryansManaging Editor: Deborah R PoulsonCopy Editor Pat Hadley-MillerProduction

"Dmllf 3bin! rfiM will dcwi whuffitrf wrncr twnr«noirti 10firti cmufttuijc imtihornM taurrftntartriftri amomur Ipof nHrtOjiry euÍỜ 111-Ỵ hr III c>n Ut

Smart services competitive information strategies, solutions, and success stories for service businesses: Robert Saigh

"Dmllf 3bin! rfiM will dcwi whuffitrf wrncr twnr«noirti 10firti cmufttuijc imtihornM taurrftntartriftri amomur Ipof nHrtOjiry euÍỜ 111-Ỵ hr III c>n Ut

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