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The science of service systems

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Nội dung chi tiết: The science of service systems

The science of service systems

11LTi 11 *1111111 ì—Service Science: Research and Innovations in tHaluk DemirkanJames C.SpohrerVikas KrishnaEditorsThe Science ofService SystemsForewo

The science of service systemsord by Richard B. Chase<£) SpringerService Science: Research and Innovations in the Service EconomySeries EditorsBill HefleyKatz Graduate School of Bu

siness & College of Business AdministrationUniversity of PittsburghMervis HallPittsburgh. P/X 15260 USAE-mail: wehefley@katz.pitt.eduWendy MurphyIBM c The science of service systems

/o1954 Rocky Cove LaneDenton, NC 27239E-mail: wcndym@ US. i bin .comFor more information and a complete list of titles in this scries, please visit ht

The science of service systems

tp://www.springer.com/series/80X0Haluk Demirkan • Janies c. SpohrerVikas KrishnaEditorsThe Science of ServiceSystemsForeword by Richard B. Chase0 spri

11LTi 11 *1111111 ì—Service Science: Research and Innovations in tHaluk DemirkanJames C.SpohrerVikas KrishnaEditorsThe Science ofService SystemsForewo

11LTi 11 *1111111 ì—Service Science: Research and Innovations in tHaluk DemirkanJames C.SpohrerVikas KrishnaEditorsThe Science ofService SystemsForewo

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