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A+ guide to managing and maintaining your pc (eighth edition) part 2

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Nội dung chi tiết: A+ guide to managing and maintaining your pc (eighth edition) part 2

A+ guide to managing and maintaining your pc (eighth edition) part 2

CHAPTER13Troubleshooting HardwareProblemsIn this chapter, you will learn:•How to approach and solve a computer problem related to hardware, especially

A+ guide to managing and maintaining your pc (eighth edition) part 2 y when the problem occurs during the boot•Hoss to troubleshoot problemsss nil the electrical system•Hosv to troubleshoot problems that occur during PO

ST before video is active•Hoss to troubleshoot error messages that occur during the POST•Hosv to troubleshoot problems w it 11 the motherboard. proces A+ guide to managing and maintaining your pc (eighth edition) part 2

sor, and RAM•Hoss to troubleshoot hard drive problems•Hoss to troubleshoot problems with the monitor and video•About protecting a computer and the env

A+ guide to managing and maintaining your pc (eighth edition) part 2

ironmentIn the first chapters of this book, you have learned much about the hardware components of a system, including features and characteristics of

CHAPTER13Troubleshooting HardwareProblemsIn this chapter, you will learn:•How to approach and solve a computer problem related to hardware, especially

A+ guide to managing and maintaining your pc (eighth edition) part 2 device.This chapter focuses on troubleshooting these various hardware subsystems and components. I've gathered troubleshooting techniques and procedu

res into a single chapter so you can get the full picture of what it's like to have the tools and knowledge in hand to solve any computer hardware-rel A+ guide to managing and maintaining your pc (eighth edition) part 2

ated problem. By the end of this chapter, you should feel confident that you can face a problem with hardware and understand how to zero 111 on the so

A+ guide to managing and maintaining your pc (eighth edition) part 2

urce of the problem and its solution. The best support technicians are good at preventing a problem from happening in the first place, so in this chap

CHAPTER13Troubleshooting HardwareProblemsIn this chapter, you will learn:•How to approach and solve a computer problem related to hardware, especially

A+ guide to managing and maintaining your pc (eighth edition) part 2 ategy for quickly isolating the source of a problem related to booting up a computer. Then we tackle the problems and solutions for each major hardwar

e component and subsystem.602I CHAPTER 13 Troubleshooting Hardware ProblemsHOW TO APPROACH A HARDWARE PROBLEMWhen an end user brings any computer prob A+ guide to managing and maintaining your pc (eighth edition) part 2

lem to you. begin the troubleshooting process by interviewing the user. When you interview the user, you might want to include these questions:J Can y

A+ guide to managing and maintaining your pc (eighth edition) part 2

ou describe the problem and describe when the problem first started and when it occurs?4 Was the computer recently moved?4 Was any new hardware or sof

CHAPTER13Troubleshooting HardwareProblemsIn this chapter, you will learn:•How to approach and solve a computer problem related to hardware, especially

A+ guide to managing and maintaining your pc (eighth edition) part 2 history of similar problems?4 Is there important data on the drive that is not backed up?4 Can you show me how to reproduce the problem?After you gat

her this basic information, you can prioritize what to do and begin diagnosing and addressing the problem. If the computer will not start or starts wi A+ guide to managing and maintaining your pc (eighth edition) part 2

th errors so that you cannot teach the Windows desktop, setting pliorities helps focus your work. For most users, data is the first priority unless th

A+ guide to managing and maintaining your pc (eighth edition) part 2

ey have a recent backup.A good PC technician builds over time a strong network of resources he or she can count on when solving computet problems. Her

CHAPTER13Troubleshooting HardwareProblemsIn this chapter, you will learn:•How to approach and solve a computer problem related to hardware, especially

A+ guide to managing and maintaining your pc (eighth edition) part 2 nd their meanings. They also might contain a troubleshooting section and list any diagnostic tools available.4 The web can also help you diagnose comp

uter problems. Go to the web site of the product manufacturer, and search for a support forum. It’s likely that others have encountered the same probl A+ guide to managing and maintaining your pc (eighth edition) part 2

em and posted the question and answer. If you search and cannot find your answer, you can post a new question. Use a search engine such as WWW googie.

A+ guide to managing and maintaining your pc (eighth edition) part 2

com to search for the error, the hardware device, the problem, the technology used, and other keywords that can help you find useful information. Yout

CHAPTER13Troubleshooting HardwareProblemsIn this chapter, you will learn:•How to approach and solve a computer problem related to hardware, especially

A+ guide to managing and maintaining your pc (eighth edition) part 2 and advice. Be careful, however. Not all technical advice is correct or well intentioned.4 Chat, telephone, or email technical support from the hardw

are and software manufacturers can help you interpret an error message, or it can provide general support in diagnosing a problem. .Most technical sup A+ guide to managing and maintaining your pc (eighth edition) part 2

port is available during working hours by way of an online chat session.4 Manufacturer's diagnostic software is available for download from the web si

A+ guide to managing and maintaining your pc (eighth edition) part 2

tes of many hardware device manufacturers. For example, you can download SeaTools for Windows (must be installed in Windows) or SeaTools for DOS (used

CHAPTER13Troubleshooting HardwareProblemsIn this chapter, you will learn:•How to approach and solve a computer problem related to hardware, especially

A+ guide to managing and maintaining your pc (eighth edition) part 2 the support section of a manufacturer s web site to find diagnostic software and guidelines for using it.

CHAPTER13Troubleshooting HardwareProblemsIn this chapter, you will learn:•How to approach and solve a computer problem related to hardware, especially

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