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Sales force competency of passenger sales and promotion department at northern region branch

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Nội dung chi tiết: Sales force competency of passenger sales and promotion department at northern region branch

Sales force competency of passenger sales and promotion department at northern region branch

MINISTRY OF EDUCATION AND TRAINING NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLGIANG THI THANH XUANSALES FORCE COMPETENCY OF PASSENGER SALES AND

Sales force competency of passenger sales and promotion department at northern region branch PROMOTION DEPARTMENT AT NORTHERN REGION BRANCHMASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: ASSOCIATE PROF. DR. TRAN THI VAN HOAHANOI - 20131ACKNOWLED

GEMENTThis thesis is completed in order to fulfill the requirement from Master of Business Administration (MBA) program. Business School - The Nationa Sales force competency of passenger sales and promotion department at northern region branch

l Economics University (NEU Business School)First of all. 1 would like to express my sincere thanks to all of MBA professors of National Economics Uni

Sales force competency of passenger sales and promotion department at northern region branch

versity, who have given me a lor of valuable knowledge as well as skills for my study and my work. 1 would like to send my sincere thanks to my superv

MINISTRY OF EDUCATION AND TRAINING NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLGIANG THI THANH XUANSALES FORCE COMPETENCY OF PASSENGER SALES AND

Sales force competency of passenger sales and promotion department at northern region branch o top managers of NRB for their advices and directions to conduct the research. Ĩ also thank to my colleagues and customer who support me for the job

as well as for my thesis. They have given the data, helped me to answer my interview and shared their experience to compete the thesisLast but not lea Sales force competency of passenger sales and promotion department at northern region branch

st, thank so much for my family and all my classmates who always help and encourage me to finish this thesis.2TABLE OF CONTENTACKNOWLEDGEMENT.........

Sales force competency of passenger sales and promotion department at northern region branch

.............................................1ABBREVIATIONS........................................................5LIST OF CHARTS....................

MINISTRY OF EDUCATION AND TRAINING NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLGIANG THI THANH XUANSALES FORCE COMPETENCY OF PASSENGER SALES AND

Sales force competency of passenger sales and promotion department at northern region branch .........................91.1.RATIONALE......................................................91.2.RESEARCH QUESTIONS..................................

...........91.3.RESEARCH OBJECTIVES...........................................101.4.RESEARCH METHODOLOGY..........................................101. Sales force competency of passenger sales and promotion department at northern region branch

4.1.Research process:.........................................101.4.2.Collecting data...........................................111.4.2.1.Secondary da

Sales force competency of passenger sales and promotion department at northern region branch

ta:........................................111.4.2.2.Primary data...........................................111.4.3.Analyzing data....................

MINISTRY OF EDUCATION AND TRAINING NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLGIANG THI THANH XUANSALES FORCE COMPETENCY OF PASSENGER SALES AND

Sales force competency of passenger sales and promotion department at northern region branch ..........13CHAPTER 2: THEORETICAL BACKGROUND ON SALESCOMPETENCIES........................................................142.1.COMPETENCY AND SALES C

OMPETENCY OVERVIEW......................142.1.1.Definition, components and analysis process of competency.142.1.1.1.Definition of competency.......... Sales force competency of passenger sales and promotion department at northern region branch

.....................142.1.1.2.Competency components..................................15

MINISTRY OF EDUCATION AND TRAINING NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLGIANG THI THANH XUANSALES FORCE COMPETENCY OF PASSENGER SALES AND

MINISTRY OF EDUCATION AND TRAINING NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLGIANG THI THANH XUANSALES FORCE COMPETENCY OF PASSENGER SALES AND

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