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Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

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Nội dung chi tiết: Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

VIETNAM NATIONAL UNIV ERSITY - HO CHI MIN H CITY UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIESTARGET NEEDS ANALYSISTO IMPROVE THE TOUR GUIDE SYLLABUSAT

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a T NHA TRANG COLLEGEOF CULTURE, ARTS AND TOURISMA thesis submitted in partial fulfillment of the requirements for the degree of Master of Arts (TESOL)S

ubmitted by TRAN THỊ THU TRANGSupervisorLẺ THỊ THANH THU, Ed. D.Ho Chi Minh City. 2010iSTATEMENT OF AUTHORSHIPI certify my authorship of the thesis su Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

bmitted today entitled:Target needs analysis for improving the torn- guide syllabus at Nha Trang College of Culture, Arts and Tourismin terms of the s

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

tatement of Requirements of Thesis in Master's Programs issued by the Higher Degree Committee.Ho Chi Minh City, June, 2010Trần Thị Thu TrangiiACKNOWLE

VIETNAM NATIONAL UNIV ERSITY - HO CHI MIN H CITY UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIESTARGET NEEDS ANALYSISTO IMPROVE THE TOUR GUIDE SYLLABUSAT

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a pport, encouragement and timely feedback throughout my research study.I am greatly indebted to my colleagues and students at Nha Trang C ollege of Cul

ture, Arts and Tourism. Department of Foreign Language for then-participation in the study and for their sincere support and cooperation. Without thei Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

r outstanding cooperation, this thesis would not have been completed.Very special thanks are due to many of my friends for their kind support and warm

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

encouragement throughout my difficult times. Without them, I could not have overcome my ups and downs and concentrated on my studies.And last, but by

VIETNAM NATIONAL UNIV ERSITY - HO CHI MIN H CITY UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIESTARGET NEEDS ANALYSISTO IMPROVE THE TOUR GUIDE SYLLABUSAT

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a er time and distance. I could not have got (his far.iiiABSTRACTThe study investigated and analyzed the needs of tour guide students in Nha Trang Colle

ge of Culture. Arts and Tourism, as well as the recruiters' and the graduates’ needs at work for improving die tour guide syllabus.The subjects of the Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

study consisted of 120 second-year students of Tourism Faculty majoring in tour guide. 45 graduates in the two years 2007 and 2008 and three recruite

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

rs of three domestic travel agents in Nha Trang City. The data was mainly collected through students' questionnaires, graduates’ questionnaires and re

VIETNAM NATIONAL UNIV ERSITY - HO CHI MIN H CITY UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIESTARGET NEEDS ANALYSISTO IMPROVE THE TOUR GUIDE SYLLABUSAT

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a ents' perspectives, the current ESP syllabus could meet students’ needs to a large extent. Nevertheless, from graduates’ and recruiters' perspectives,

the current ESP syllabus seemed not to be able to cover all their needs. The survey's results showed that both students and graduates wanted to impro Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

ve their speaking and listening skills. Moreover, graduates did not feel satisfy with the writing skill and the language knowledge, i.e. vocabulary an

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

d grammar. Last, a majority of graduates and three recruiters required to add more professional knowledge into die contents of the tour guide syllabus

VIETNAM NATIONAL UNIV ERSITY - HO CHI MIN H CITY UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIESTARGET NEEDS ANALYSISTO IMPROVE THE TOUR GUIDE SYLLABUSAT

Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a gestions of' improving grammar and professional knowledge, were mentioned as well.ivTABLE OF CONTENTSPage NoSTATEMENT OF AUTHORSHIP...................

....... iACKNOWLEDGEMENTS.................................. ii Target needs analysis to improve the tour guide syllabus at nha trang college of culture, arts and tourism a thesis submitted in partial fulfillment of the requirements for the degree of master of a

VIETNAM NATIONAL UNIV ERSITY - HO CHI MIN H CITY UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIESTARGET NEEDS ANALYSISTO IMPROVE THE TOUR GUIDE SYLLABUSAT

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