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(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

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(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

UNIVERSITY OF ECONOMICS - HO CHI MINH CITYInternational School of BusinessMai Viet DungFACTORS AFFECTING CUSTOMER’S INTENTIONTO USE CREDIT ( ARI)Evide

(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card ence from VietnamMASTER OF BUSINESS (Honours)Ho Chi Minh City - Year 2014UNIVERSITY OF ECONOMICS - HO CHI MINH CITYInternational School of BusinessMai

Viet DungFACTORS AFFEC TING CUSTOMER’S INTENTION TO USE CREDIT C ARDEvidence from VietnamID: 22120009MASTER OF BUSINESS (Honours)SUPERVISOR: Dr. Tran (LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

Phuong ThaoHo Chi Minh City - Year 2014DEDICATIONlo my loving family and friends who support me a lol in my life, study, and workACKNOWLEDGEMENTSComp

(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

osing this master thesis is a long journey with many unexpected ups and downs; thanks to my great family, good friends, colleagues, and resourceful su

UNIVERSITY OF ECONOMICS - HO CHI MINH CITYInternational School of BusinessMai Viet DungFACTORS AFFECTING CUSTOMER’S INTENTIONTO USE CREDIT ( ARI)Evide

(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card rvisor. Dr. Tran Phuong Thao, for all your time, advice, comments, and encouragement. I could not have even imagined how I would have completed this t

hesis without your support. Also. I would like to thank Dr. Nguyen Dinh Tho. Dr. Nguyen Thi Mai Trang, and Dr. Dinh Thai Hoang, who all provide me ini (LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

tial foundation of research design as well as data analysis. To the ISB research committee. I am thankful for your time, comments, and kind words that

(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

helped me through this process.To my triends at Master of Business program - International School of Business, thank you for your friendship, your la

UNIVERSITY OF ECONOMICS - HO CHI MINH CITYInternational School of BusinessMai Viet DungFACTORS AFFECTING CUSTOMER’S INTENTIONTO USE CREDIT ( ARI)Evide

(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card aching me the importance and value of education. You are the most supportive force of all: I am gratetill to you for your constant support, love, enco

uragement, faith, and belief in me.ABSTRACTVietnam’s credit card payment market has become one of the most rapidly growing markets in emerging world; (LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

however, there is a paucity of studies about behavioral intention in the context of credit card and especially in Vietnam. The Theory of Reasoned Acti

(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

on (TRA) was used as the foundational model in order to develop a modified model reflecting intention to use credit card in the diesis. Specifically,

UNIVERSITY OF ECONOMICS - HO CHI MINH CITYInternational School of BusinessMai Viet DungFACTORS AFFECTING CUSTOMER’S INTENTIONTO USE CREDIT ( ARI)Evide

(LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card n about credit card, and materialism - and customer's intention to use credit card were examined. Results suggest that attitude towards using credit c

ard, social influence, and information about credit card are important determinants to predict Vietnamese bank customer's intention to use credit card (LUẬN văn THẠC sĩ) factors affecting customers intention to use sredit card

.Key words: credit card, intention to use, TRA. Vietnam.TABLE OF CONTENTACKNOWLEDGEMENTSABSTRACTLIST OF FIGI RESLIST OF TABLESABBREVIATIONS

UNIVERSITY OF ECONOMICS - HO CHI MINH CITYInternational School of BusinessMai Viet DungFACTORS AFFECTING CUSTOMER’S INTENTIONTO USE CREDIT ( ARI)Evide

UNIVERSITY OF ECONOMICS - HO CHI MINH CITYInternational School of BusinessMai Viet DungFACTORS AFFECTING CUSTOMER’S INTENTIONTO USE CREDIT ( ARI)Evide

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