(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank

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(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUNVMilir Of Economics H0

(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank Thanh AnHIGH TURNOVER RATE AND JOBSTRESS OF SALESMAN INORIENT COMMERCIAL BANKMASTER OF BISINESS ADMINISTRATIONHo Chi Minh City, Year 2018UNIVERSITY OF

ECONOMICS HO CHI MINH CITYInternational School of BusinessỤEHUvvmirv 0» ECONOMICSHXHAWwOrVInternational School of BuiinciiNguyen Ho Thanh AnHIGH TURN (LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank

OVER RATE AND JOBSTRESS OF SALESMAN INORIENT COMMERCIAL BANKMASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: PROF. NGUYEN THI MAI TRANGHo Chi Minh City. Y

(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank

ear 2018Executive SummaryBanking industry has been witnessing a lol of growth, improving on its technological and global competition within banks. Wit

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUNVMilir Of Economics H0

(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank eed of a huge human resource to run this business plan. However, the turnover rate of OCB has been continuously growing by recent years.rhe objective

of this research is to find out what problems arc affecting OCR employee retention and making high turnover rate over recent years.Using secondary dat (LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank

a from the HR department and primary data from in-depth interviews with two groups of interviewees who are the current employees and ex-employees who

(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank

quit job at OCB. the research found out that the job stress is the central business problem that leads to the high turnover rate.Next, in deeper analy

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUNVMilir Of Economics H0

(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank job stress .Forwards, the paper suggests that the alternatives which is mixed combination of the redesign and apply the new model to put the right per

son into right function in sales team are proposed to reduce the job stress of OCB salesman.Finally, the action plan with detailed steps was presented (LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank

to implement this solution.3AcknowledgementsI would like to acknowledge all people who supported me during my studies. First. I would like to thank m

(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank

y supervisor - Professor Nguyen Thi Mai Trang for all her advice and guidance, without her help this could not have been possible. Then. I also would

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUNVMilir Of Economics H0

(LUẬN văn THẠC sĩ) high turnover rate and job stress of salesman in orient commercial bank up the result of this thesis.I also send my sincere thankfulness to my parents and friends for their support and encouragement.

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUNVMilir Of Economics H0