Luận văn thạc sĩ VNU ULIS english and vietnamese business complaint letters a comparative study from systemic functional perspectives

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Luận văn thạc sĩ VNU ULIS english and vietnamese business complaint letters a comparative study from systemic functional perspectives

VIETNAM NATIONAL UNIVERSITY, HA NOI UNIVERSITY’ OF LANGUAGES AND INTERNATIONAL STI DIES FACULTY OF POST-GRADUATE STL DIESLẠI Tin THANHENGLISH AND VIET

Luận văn thạc sĩ VNU ULIS english and vietnamese business complaint letters a comparative study from systemic functional perspectives TNAMESE BUSINESS COMPLAINT LETTERS:A COMPARATIVE STUDY FROM SYSTEMIC FUNCTIONAL PERSPECTIVES(So sánh thư khiếu nại bàng Tiếng Anh và Tiếng Việt trong

lĩnh vực kinh doanh trên cơ sờ lý thuyết ngữ pháp Chức năng Hệ thong)M.A. MINOR THESISFIELD: ENGLISH LINGUISTICSCODE: 60 22 15HÀ NỌI - 2010VIETNAM NAT Luận văn thạc sĩ VNU ULIS english and vietnamese business complaint letters a comparative study from systemic functional perspectives

IONAL UNIVERSITY, HA NOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST- GRADUATE STUDIESLẠITHỊTHANHENGLISH AND VIETNAMESE BUSINESS

Luận văn thạc sĩ VNU ULIS english and vietnamese business complaint letters a comparative study from systemic functional perspectives

COMPLAINT LETTERS:A COMPARATIVE STUDY FROM SYSTEMIC FUNCTIONAL PERSPECTIVES(So sánh thu’ khiếu nại bảng Tiếng Anh và Tiếng Mệt trong lĩnh vực kinh do

VIETNAM NATIONAL UNIVERSITY, HA NOI UNIVERSITY’ OF LANGUAGES AND INTERNATIONAL STI DIES FACULTY OF POST-GRADUATE STL DIESLẠI Tin THANHENGLISH AND VIET

Luận văn thạc sĩ VNU ULIS english and vietnamese business complaint letters a comparative study from systemic functional perspectives ỌI - 2010TABLE OF CONTENTSDeclarationiAcknowledgementsiiAbstractiiiList of tablesivTable of contentsVPART I: INTRODUCTION1.General introduction and ra

tionale of the Study12.Aims of the study23.Scope of the study34.Method of the study35.Design of the study4PART II: DEVEOPMENTCHAPTER 1: THEORETICAL BA Luận văn thạc sĩ VNU ULIS english and vietnamese business complaint letters a comparative study from systemic functional perspectives

CKGROUND1.1.Introduction51.2.Theories of discourse51.2.1.The concept of discourse5

VIETNAM NATIONAL UNIVERSITY, HA NOI UNIVERSITY’ OF LANGUAGES AND INTERNATIONAL STI DIES FACULTY OF POST-GRADUATE STL DIESLẠI Tin THANHENGLISH AND VIET