NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY

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Nội dung chi tiết: NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY

NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY

MINISTRY OF EDUCATION AND TRAININGDUYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERTHAI THI THANH VANTHE INVESTIGATION INTO THE CURRENT SITUATIONOF

NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT & SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITYCode: K22.702Course: 2016 - 2020DA NANG -

May 2020MINISTRY OF EDUCATION AND TRAININGDUYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERTHAI THI THANH VANTHE INVESTIGATION INTO THE CURRENT SITU NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY

ATIONOF SERVICE QUALITY OF FRONT OFFICE AT VINPEARLRESORT & SPA HOI AN AND SOME SUGGESTIONS TOIMPROVE ITS QUALITYCode: K22.702Course: 2016 - 2020SUPER

NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY

VISOR: PHAN THI TINH TAMDA NANG - May 2020Graduation Paper i Supervisor: Phan Thi Tinh Tam.STATEMENT OF AUTHORSHIPExcept where reference is made in th

MINISTRY OF EDUCATION AND TRAININGDUYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERTHAI THI THANH VANTHE INVESTIGATION INTO THE CURRENT SITUATIONOF

NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY ich have qualified for or been awarded another degree or diploma.No other person’s work has been used without due acknowledgement in the graduation pa

per.This graduation paper has not been submitted for award of any degrees or diplomas in any other tertiary institutions.Danang, May 14th, 2020Thai Th NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY

i Thanh VanStudent: Thai Thi Thanh VanCode: 2220316337Graduation Paper ii Supervisor: Phan Thi Tinh Tam.ACKNOWLEDGEMENTThis graduation paper could not

NN GRADUATION THE INVESTIGATION INTO THE CURRENT SITUATION OF SERVICE QUALITY OF FRONT OFFICE AT VINPEARL RESORT SPA HOI AN AND SOME SUGGESTIONS TO IMPROVE ITS QUALITY

finish without all enthusiastic assistance, advice, and encouragement of my beloved teachers, family, and friends.

MINISTRY OF EDUCATION AND TRAININGDUYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERTHAI THI THANH VANTHE INVESTIGATION INTO THE CURRENT SITUATIONOF