THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

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Nội dung chi tiết: THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

MINISTRY OF EDUCATION AND TRAININGDƯYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERNGUYEN THI HUYEN TRANGTHE REAL SITUATION AND SOME SOLUTIONS TO IM

THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL MPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTELCode : K22.702Course : 2016-2020DANANG - MAY, 2020MINISTRY O

F EDUCATION AND TRAININGDUYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERNGUYEN THIHUYEN TRANGTHE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTELCode: K22.702Course: 2016-2020SUPERVISOR :BUI THI CHUNG, M.A.DANANG - MA

THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

Y, 2020Graduation Paper 3 Supervisor: Bui Till Chung, M.A.ACKNOWLEDGMENTNguyen Truong To StreetThanh Khe district, Da Nang cityFebruary 20th, 2020To T

MINISTRY OF EDUCATION AND TRAININGDƯYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERNGUYEN THI HUYEN TRANGTHE REAL SITUATION AND SOME SOLUTIONS TO IM

THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL tude to teachers’ guidance in the past four years. I am grateful to you for your help and transfer of precious experience, which will prepare us knowl

edge to get to life. Besides, 1 would like to send my deep thanks to Ms. Bui Thi Chung - my vulnerable teacher who teaches and helps me all the lime i THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

n research and writing of the thesis.My sincere thanks also go to CEO Nguyen Thi Hoa for offering me the internship opportunities in their groups and

THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

leading me to work on diverse exciting projects. Especially, Ms. Van Thi Trinh Hieu - front office manager, Ms. Bui Thi Han Thuyen- supervisor and all

MINISTRY OF EDUCATION AND TRAININGDƯYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERNGUYEN THI HUYEN TRANGTHE REAL SITUATION AND SOME SOLUTIONS TO IM

THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL g and supporting me spiritually throughout my lifeStudent:Nguyen Thi Huyen Trangcode : K22.702Graduation Paper 4 Supervisor: Bui Thl Chung, M.A.STATEM

ENT OF AUTHORSHIPI declare (hat except where reference is made in the text of the thesis, (Ills thesis contains no material published elsewhere or ext THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

racted in the whole or in part from a thesis by which have qualified for or been awarded another degree or diploma in my university and that to the be

THE REAL SITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FO DEPARTMENT AT MUONG THANH LUXURY SONG HAN DA NANG HOTEL

st my knowlede.No other person’s work has been used without due acknowledgement in (he graduation paper.

MINISTRY OF EDUCATION AND TRAININGDƯYTAN UNIVERSITYFACULTY OF ENGLISHGRADUATION PAPERNGUYEN THI HUYEN TRANGTHE REAL SITUATION AND SOME SOLUTIONS TO IM