Improving customer service quality for individual customers at vndirect securities joint stock company
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Improving customer service quality for individual customers at vndirect securities joint stock company
Improving customer service quality for individual customers at vndirect securities joint stock company
NATIONAL ECONOMICS I DIVERSITYBUSINESS SCHOOLLIT \ INH HIENIMPROVING CUSTOMER SERVICE QUALITY FOR INDIVIDl ALCUSTOMERS AT VNDIRECT SEC URITIES JOINT S Improving customer service quality for individual customers at vndirect securities joint stock company STOCK COMPANYBachelor of Business Administration in English (E-BBA)ThesisHANOI. 2016NATIONAL ECONOMICS UNIVERSITYBUSINESS SCHOOLBUSINESS SC HOOLIMPROVING CUSTOMER SERVICE QUALITY FOR INDIVIDUALCUSTOMERS AT VNDIRECT SECURITIES JOINT STOCK COMPANYBachelor of Business Administration in English (E-BBA)T Improving customer service quality for individual customers at vndirect securities joint stock company hesisStudent:Luu Vinh HienClass:EBBA-4ASupervisor:Dr. Nguyen Quoc DuyHANOI, 2016ACKNOWLEDGEMENTThis thesis is to fulfill the requirement of English BaImproving customer service quality for individual customers at vndirect securities joint stock company
chelor of Business Administration (E-BBA), Business School National Economics University (NEU Business School).Firstly, I would like to express my sinNATIONAL ECONOMICS I DIVERSITYBUSINESS SCHOOLLIT \ INH HIENIMPROVING CUSTOMER SERVICE QUALITY FOR INDIVIDl ALCUSTOMERS AT VNDIRECT SEC URITIES JOINT S Improving customer service quality for individual customers at vndirect securities joint stock company ment of my study throughout the whole process of this thesis.Secondly, I would like to thank to all teachers and staff of NEU Business Schools, who have provided me with their knowledge and support for more than three year studying here.Besides. I would like to thank VNDIRECT’s colleges, especially Improving customer service quality for individual customers at vndirect securities joint stock company Nir. Vu Hoang Viet and Ms. Trinh Thanh Thuy. for their support and advices during my internship. I would like to thank all customers who helped me conImproving customer service quality for individual customers at vndirect securities joint stock company
duct this survey to complete my research. Their support is an important factor to the success of this thesis.Last but not least. 1 would like to expreNATIONAL ECONOMICS I DIVERSITYBUSINESS SCHOOLLIT \ INH HIENIMPROVING CUSTOMER SERVICE QUALITY FOR INDIVIDl ALCUSTOMERS AT VNDIRECT SEC URITIES JOINT S Improving customer service quality for individual customers at vndirect securities joint stock company CKNOWLEDGEMENT..........................................1TABLE OF CONTENT.........................................2LIST OF TABLES...........................................5LIST OF CHARTS...........................................6LIST OF FIGI RES.........................................6EXECUTB E S Improving customer service quality for individual customers at vndirect securities joint stock company UMMARY........................................7CHAPTER 1: INTRODUCTION..................................91.1RATIONALE.................................Improving customer service quality for individual customers at vndirect securities joint stock company
...........9NATIONAL ECONOMICS I DIVERSITYBUSINESS SCHOOLLIT \ INH HIENIMPROVING CUSTOMER SERVICE QUALITY FOR INDIVIDl ALCUSTOMERS AT VNDIRECT SEC URITIES JOINT SNATIONAL ECONOMICS I DIVERSITYBUSINESS SCHOOLLIT \ INH HIENIMPROVING CUSTOMER SERVICE QUALITY FOR INDIVIDl ALCUSTOMERS AT VNDIRECT SEC URITIES JOINT SGọi ngay
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