Luận văn thạc sĩ excessive workload at tax department in district 11
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Luận văn thạc sĩ excessive workload at tax department in district 11
UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessSct-.xl o’ RiB-'OMSVU BAO MINHEXCESSIVE WORKLOADAT TAX DEPARTMENTIN DISTRICT 1 Luận văn thạc sĩ excessive workload at tax department in district 11 11MASTER Ol BISIM.SS ADMINISTRATIONHo Chi Minh city - Year 2018UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessKxtvxlMvl Sdvxl o' BuíneííVU BAO MINHEXCESSIVE WORKLOADAT TAX DEPARTMENTIN DISTRICT 11MASTER OE BUSINESS ADMINISTRATION SUPERVISOR: DR. NCI YEN PHONG NGUYENHo Chi Mi Luận văn thạc sĩ excessive workload at tax department in district 11 nh city - Year 2018Running head: Excessive Workload at Tax Department in District 11Table of ContentsExecutive summan-................................Luận văn thạc sĩ excessive workload at tax department in district 11
..........................4CHAPTER 1: BACKGROUND......................................................51.1Company background..........................UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessSct-.xl o’ RiB-'OMSVU BAO MINHEXCESSIVE WORKLOADAT TAX DEPARTMENTIN DISTRICT 1 Luận văn thạc sĩ excessive workload at tax department in district 11 .......................61.2.2Low Customer Satisfaction........................................s1.2.3Significant decrease of growth rale in revenue...................91.3Initial Cause-Effect Map...............................................91.4Updated cause effect map................................ Luận văn thạc sĩ excessive workload at tax department in district 11 ..............14CHAPTER 2: PROBLEM JUSTIFICAHON...........................................162.1Problem definition: high workload......................Luận văn thạc sĩ excessive workload at tax department in district 11
...............162.2Problem existence....................................................172.3Problem importance......................................UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessSct-.xl o’ RiB-'OMSVU BAO MINHEXCESSIVE WORKLOADAT TAX DEPARTMENTIN DISTRICT 1 Luận văn thạc sĩ excessive workload at tax department in district 11 .....222.3.3Job stress......................................................22UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessSct-.xl o’ RiB-'OMSVU BAO MINHEXCESSIVE WORKLOADAT TAX DEPARTMENTIN DISTRICT 1Gọi ngay
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