Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5
Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5
UNIVERSITY OF ECONOMICS HO CIII MINH CITY International School of BusinessUEHinwrnstlons' ot Bui rcssNguyen Tri PhuSERVICE RELIABILITY- THE KEY TO IMP Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5 PROVE CUSTOMER SATISFACTIONAT HEAD PHAT TIEN 5MASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City-2020UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessinurnMlon*! School ot tveraiiNguyen Tri PhuSERVICE RELIABILITY- THE KEY TO IMPROVE CUSTOMER SATISFACTIONAT HEAD PHAT TIEN 5MAST Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5 ER OF BUSINESS ADMINISTRATIONSUPERVISOR: DR. NGUYEN PHONG NGUYENHo Chi Minh City - 2020Sen ice Reliability - the Key to Improve Customer SatisfactionLuận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5
at HEAD Phat Tien 51TABLE OF CONTENTSLIST OF FIGURES.................................................................3LIST OF TABLES..................UNIVERSITY OF ECONOMICS HO CIII MINH CITY International School of BusinessUEHinwrnstlons' ot Bui rcssNguyen Tri PhuSERVICE RELIABILITY- THE KEY TO IMP Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5 ............................................................4PART 1. PROBLEM IDENTIFICATION..................................................51.1.PROBLEM CONTEXT............................................................51.1.1.Overview of the motorcycle market......................................5 Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5 1.1.2.Overview of Phat Tien Trading and Service Company Limited..............51.1.3.Overview of HEAD Phat Tien 5......................................Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5
.....71.2.SYMPTOMS...................................................................81.3.POSSIBLE PROBLEMS...........................................UNIVERSITY OF ECONOMICS HO CIII MINH CITY International School of BusinessUEHinwrnstlons' ot Bui rcssNguyen Tri PhuSERVICE RELIABILITY- THE KEY TO IMP Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5 ....................121.3.3.Uncompetitive prices..................................................131.3.4.Insufficient support from employees...................................131.4.MAIN PROBLEM VALIDATION...................................................14 Luận văn thạc sĩ service reliability the key to improve customer satisfaction at heat phat tien 5 UNIVERSITY OF ECONOMICS HO CIII MINH CITY International School of BusinessUEHinwrnstlons' ot Bui rcssNguyen Tri PhuSERVICE RELIABILITY- THE KEY TO IMPGọi ngay
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