Solutions to improve customer satisfaction at sony service center in northern vietnam
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Solutions to improve customer satisfaction at sony service center in northern vietnam
Solutions to improve customer satisfaction at sony service center in northern vietnam
iNSTinn • ■ncosoMitdeMNIIS wUNIVERSITÉ DE NANTESINTERNATIONALSCHOOLVKĨNAM NAnONAL LT«VT»TY HANOISOLUTIONS TO IMPROVE CUSTOMER SATISFACTION AT SONYSERV Solutions to improve customer satisfaction at sony service center in northern vietnam VICE CENTER IN NORTHERN VIETNAMProgramAuthorClassSupervisor: Master of Marketing and Prospective: Luong Thi Hue: Marketing 6: Trung Hien Nguyen, PhDInternational School - Vietnam National University.Ha Noi. August 20181ACKNOWLEDGEMENTSTins work would not have been possible without the support from t Solutions to improve customer satisfaction at sony service center in northern vietnam he Director of Sony Center Ms.Vo Dien who spent time to share with me about the vision and mission of Sony Service Center.I am especially indebted toSolutions to improve customer satisfaction at sony service center in northern vietnam
PhD. Nguyen Trung Hien. lecturer of Marketing Head who has been supportive of my thesis. Without his guidance, my thesis wouldn’t be completed.A very iNSTinn • ■ncosoMitdeMNIIS wUNIVERSITÉ DE NANTESINTERNATIONALSCHOOLVKĨNAM NAnONAL LT«VT»TY HANOISOLUTIONS TO IMPROVE CUSTOMER SATISFACTION AT SONYSERV Solutions to improve customer satisfaction at sony service center in northern vietnam surveys. giving me a lot of information for my thesis.My sincere thanks also goes to Mr. Loc. my ex-colleague who is an expert of SPSS. He helped me analyze data and find the results from SPSS. Without him. my thesis cannot be completedAnd finally, last but by no means least, many thanks go to atte Solutions to improve customer satisfaction at sony service center in northern vietnam ndants who directly or indirectly involved 111 this thesis, without their help, I wouldn't figure out issues and recommendation for my thesis. ThanksSolutions to improve customer satisfaction at sony service center in northern vietnam
for all your encouragement.2TABLE OF C ONTENTSACKNOWLEDGEMENTS.........................................................2TABLE OF CONTENTS.............iNSTinn • ■ncosoMitdeMNIIS wUNIVERSITÉ DE NANTESINTERNATIONALSCHOOLVKĨNAM NAnONAL LT«VT»TY HANOISOLUTIONS TO IMPROVE CUSTOMER SATISFACTION AT SONYSERV Solutions to improve customer satisfaction at sony service center in northern vietnam .........................................7LIST OF TABLES...........................................................8ABSTRACT................................................................10INTRODUCTION............................................................111Reason for choosing thesis topic (t Solutions to improve customer satisfaction at sony service center in northern vietnam he importance of thesis topic).11iNSTinn • ■ncosoMitdeMNIIS wUNIVERSITÉ DE NANTESINTERNATIONALSCHOOLVKĨNAM NAnONAL LT«VT»TY HANOISOLUTIONS TO IMPROVE CUSTOMER SATISFACTION AT SONYSERViNSTinn • ■ncosoMitdeMNIIS wUNIVERSITÉ DE NANTESINTERNATIONALSCHOOLVKĨNAM NAnONAL LT«VT»TY HANOISOLUTIONS TO IMPROVE CUSTOMER SATISFACTION AT SONYSERVGọi ngay
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