The factors affecting customer satisfaction of starbucks vietnam
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The factors affecting customer satisfaction of starbucks vietnam
----- -• r- 0OUMOPEN UNIVERSITY MALAYSIA(BMBR5103)THE FACTORS AFFECTING THE CUSTOMER SATISFACTION OF STARBUCKS VIETNAMSTUDENT’S FULL NAME:TRUON The factors affecting customer satisfaction of starbucks vietnam NG vo MANH KHUONGSTUDENT ID:2449520INTAKE:41153ADVISOR’S NAME & TITLE:Dr. KHAI NGUYENHUTECH LIBRARY41609AQPEN UNIVERSITYw MALAYSIAXMXX Of LLWHWGAdvisor’s assessmentAdvisor’s signature.ỂỀOPEN UNIVERSITY Wpmalaysia5CXOI OFUEAWISGTABLE OF CONTENTSACKNOWLEDGEMENTS-„3abstract..4chapter 1: INT The factors affecting customer satisfaction of starbucks vietnam RODUCTION..51.1.Overview about Starbucks Vietnam..51.2.Vision and Mission..71.2.1Vision..71.2.2Mission101.3...........................................The factors affecting customer satisfaction of starbucks vietnam
.......................191.3.3Strength191.3.4Weakness201.3.5Opportunity211.3.6Threat22CHAPTER 2: OVERVIEW OF THE RESEARCH~272.1Problem statement272.2R----- -• r- 0OUMOPEN UNIVERSITY MALAYSIA(BMBR5103)THE FACTORS AFFECTING THE CUSTOMER SATISFACTION OF STARBUCKS VIETNAMSTUDENT’S FULL NAME:TRUON----- -• r- 0OUMOPEN UNIVERSITY MALAYSIA(BMBR5103)THE FACTORS AFFECTING THE CUSTOMER SATISFACTION OF STARBUCKS VIETNAMSTUDENT’S FULL NAME:TRUONGọi ngay
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