ALQualityAssuranceGuideDecember2011
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ALQualityAssuranceGuideDecember2011
ALABAMA DEPARTMENT OF HUMAN RESOURCES FAMILY SERVICES DIVISIONQUALITY ASSURANCE GUIDEOFFICE OF QUALITY ASSURANCE Revised December 20111QUALITY ASSURAN ALQualityAssuranceGuideDecember2011NCE GUIDEFamily Services Division Office of Quality Assurance Alabama Department of Human ResourcesTABLE OF CONTENTSOverview of Quality AssuranceIntroduction4BackgroundPurpose of the QA GuidePurpose of Quality Assurance4Mission of Quality AssuranceGoals and ApproachOverview of Quality Assurance Func ALQualityAssuranceGuideDecember2011tions6Long-term trendsQuality of services and outcomesSystemic issuesCounty Improvement PlansCounty Feedback LoopOrganization and Structure of QA9SlatALQualityAssuranceGuideDecember2011
e Quality Assurance OfficeCounty Quality Assurance StaffState Quality Assurance Comm IdeeCounty Quality Assurance CommitteesCounty QA Operations16NeceALABAMA DEPARTMENT OF HUMAN RESOURCES FAMILY SERVICES DIVISIONQUALITY ASSURANCE GUIDEOFFICE OF QUALITY ASSURANCE Revised December 20111QUALITY ASSURAN ALQualityAssuranceGuideDecember2011if needed)Recruiting QA Committee MembersTram and Support the QA Committee in its WorkSchedule and Maintain Regular QA Committee MeetingsMaintain Goals and Time Frames to Complete the Required Number of QSR'sRegular Review of Data Related to Selected IndicatorsRegular Review of Information from Sati ALQualityAssuranceGuideDecember2011sfaction SurveysConduct Ongoing Periodic Stakeholder InterviewsSubmission of QA ReportsALABAMA DEPARTMENT OF HUMAN RESOURCES FAMILY SERVICES DIVISIONQUALITY ASSURANCE GUIDEOFFICE OF QUALITY ASSURANCE Revised December 20111QUALITY ASSURANALABAMA DEPARTMENT OF HUMAN RESOURCES FAMILY SERVICES DIVISIONQUALITY ASSURANCE GUIDEOFFICE OF QUALITY ASSURANCE Revised December 20111QUALITY ASSURANGọi ngay
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