Improving late delivery performance a study of rochdale spears ltd, company

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Improving late delivery performance a study of rochdale spears ltd, company

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHLISBmccmatlonjl School of BuHnewPHAM THI Al VANIMPROVING LATE DELIVERY PER

Improving late delivery performance a study of rochdale spears ltd, companyRFORMANCE: A STUDY OF ROCHDALE SPEARS LTD, COMPANYMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City-20181UNIVERSITY OF ECONOMICS HO CHI MINH CITY Inte

rnational School of BusinessInternational School of ButtonsPHAM THI Al VANIMPROVING LATE DELIVERY PERFORMANCE:A STUDY OF ROCHDALE SPEARS LTD, COMPANYM Improving late delivery performance a study of rochdale spears ltd, company

ASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: TRAN HA MINH QUANHo Chi Minh City-2018Executive summaryIn today's scenario, delivering product to the cust

Improving late delivery performance a study of rochdale spears ltd, company

omers at the shortest possible time is a challenge for all the manufacturing industries. In typical manufacturing organizations, functional units have

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHLISBmccmatlonjl School of BuHnewPHAM THI Al VANIMPROVING LATE DELIVERY PER

Improving late delivery performance a study of rochdale spears ltd, companyminimal attention. An important feature of the conventional wisdom of make to order (MTO) manufacturing has been that if a plant's management wishes t

o achieve good delivery performance they need to quote a long lead time. The long lead times give them the ability to plan production effectively and Improving late delivery performance a study of rochdale spears ltd, company

achieve high levels of delivery' performance. However, it has been reported that the reverse situation occurs, namely manufacturing plants quoting sho

Improving late delivery performance a study of rochdale spears ltd, company

rt customer lead times were, in fact, achieving much better delivery performance than those plants that quoted long lead times (Szwejczewski et al. 19

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHLISBmccmatlonjl School of BuHnewPHAM THI Al VANIMPROVING LATE DELIVERY PER

Improving late delivery performance a study of rochdale spears ltd, company primarily with the effect of various delivery date assignment methods. Manufacturing is an integrated system covering everything from order receipt t

hrough to the product shipment (Hitomi 1991). It covers a wide range of activities in many functional areas including planning and design, purchasing, Improving late delivery performance a study of rochdale spears ltd, company

production, inventory; distribution, marketing and sales. On-time delivery7 or lead time cannot be dealt with in isolation. In order to make any real

Improving late delivery performance a study of rochdale spears ltd, company

istic and sustained improvement in (on time delivery) OTD performance, the whole manufacturing planning, control and execution cycle and associated sy

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHLISBmccmatlonjl School of BuHnewPHAM THI Al VANIMPROVING LATE DELIVERY PER

Improving late delivery performance a study of rochdale spears ltd, companyrmance through business process model integrating two common processes involved in manufacturing planning, control and execution cycle for MTO situati

ons and a database for supporting various functional applications through basic and transaction data. The proposed model was implemented through Rochd Improving late delivery performance a study of rochdale spears ltd, company

ale Spears Ltd, company.The rest of the paper is organised as follows. First, a review of the company background as well as current problems that comp

Improving late delivery performance a study of rochdale spears ltd, company

any is facing. Next, the proposed improvement solutions are presented, followed by a section on a systematic investigation of the on time delivery' pr

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHLISBmccmatlonjl School of BuHnewPHAM THI Al VANIMPROVING LATE DELIVERY PER

Improving late delivery performance a study of rochdale spears ltd, companycknowledgementsI would especially like to show my gratefulness and special thanks to my supervisor -Dr. Tran Ha Minh Quan for all his continuous suppo

rts, advices and instructions through the process of researching and writing this thesis. Without his enthusiastic help, this thesis could not have be Improving late delivery performance a study of rochdale spears ltd, company

en accomplished.I also would like to show my gratitude to ISB lecturers, my colleagues at work, my classmates at ISB for their valuable knowledge and

Improving late delivery performance a study of rochdale spears ltd, company

continuous support. I also send my sincere thankfulness to my family for their support and encouragement throughout my years of study.TABLE OF C ONTEN

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHLISBmccmatlonjl School of BuHnewPHAM THI Al VANIMPROVING LATE DELIVERY PER

Improving late delivery performance a study of rochdale spears ltd, company1115I. PROBLEM IDENTIFICATION..................................................71.1Company background.................................................

..8Company mission.........................................................81.2Problem symptoms.....................................................91 Improving late delivery performance a study of rochdale spears ltd, company

.3Problem identification..............................................11

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHLISBmccmatlonjl School of BuHnewPHAM THI Al VANIMPROVING LATE DELIVERY PER