The project surgeon a troubleshooters guide to business crisis management
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The project surgeon a troubleshooters guide to business crisis management
THE PROJECT SURGEONA Troubleshooter’s Guide to Business Crisis ManagementBoris HornjakProject Management InstituteLibrary of Congress Cataloging-in-Pu The project surgeon a troubleshooters guide to business crisis managementublicationDataHomjak. Boris. 1961-The project surgeon : a troubleshooter's guide to business crisis management/ Boris Homjak. p. cm.Includes index.ISBN: 1-680410-75-3 (alk. paper)1. Costs management. 2 Emergency management I. Title.HD49.H67 2001658.4'056 -dc212001016017CIPISBN: 1-880410-75-3Publishe The project surgeon a troubleshooters guide to business crisis managementd by: Project Management institute. Inc.Four Campus BoulevardNewtown Square, Pennsylvania 19073-3299 USAPhone +610-356-4600 or visit our website: www.The project surgeon a troubleshooters guide to business crisis management
pmi.org02001 Project Management Institute, Inc. All rights reserved."PMI" is a trade and service mark registered in the United States and other nationTHE PROJECT SURGEONA Troubleshooter’s Guide to Business Crisis ManagementBoris HornjakProject Management InstituteLibrary of Congress Cataloging-in-Pu The project surgeon a troubleshooters guide to business crisis management Management Journal”. "PMI Today", and "Building professionalism in project management." are trademarks of Project Management Institute, Inc.Printed in the United States of America. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, r The project surgeon a troubleshooters guide to business crisis managementecording, or by any information storageand retrieval system, without prior written permission of the publisher.PM I® books arc available at special quThe project surgeon a troubleshooters guide to business crisis management
antity discounts to use as premiums and sales promotions, or for use in corporate training programs, as well as other educational programs. For more iTHE PROJECT SURGEONA Troubleshooter’s Guide to Business Crisis ManagementBoris HornjakProject Management InstituteLibrary of Congress Cataloging-in-Pu The project surgeon a troubleshooters guide to business crisis managemente.The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48—1984).10 987654321ContentsIn this book, we saw no satisfactory workaround to using N t o abbreviate expected value. We hope this does not cause undue confusion w The project surgeon a troubleshooters guide to business crisis managementith the earned value concept in project managementList of Figures.............................................................viList of Tables........The project surgeon a troubleshooters guide to business crisis management
......................................................viIntroduction.................................................................1The Value of CriTHE PROJECT SURGEONA Troubleshooter’s Guide to Business Crisis ManagementBoris HornjakProject Management InstituteLibrary of Congress Cataloging-in-Pu The project surgeon a troubleshooters guide to business crisis managementisis Resolution Approach..................................6PART I-EMERGENCY MANAGEMENTFirst Aid—Addressing the Symptoms...........................................13Emergency versus Crisis ..................................................13Crisis Dynamics............................................. The project surgeon a troubleshooters guide to business crisis management.............14THE PROJECT SURGEONA Troubleshooter’s Guide to Business Crisis ManagementBoris HornjakProject Management InstituteLibrary of Congress Cataloging-in-PuTHE PROJECT SURGEONA Troubleshooter’s Guide to Business Crisis ManagementBoris HornjakProject Management InstituteLibrary of Congress Cataloging-in-PuGọi ngay
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