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Luận văn thạc sĩ work overload at vietinbank – x branch

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Luận văn thạc sĩ work overload at vietinbank – x branch

UNIVERSITY OF ECONOMICS no CHI MINH CITYInternational School of BusinessInternational School of BusinessVu Thi ThuyWORK OVERLOADAT VIETINBANK - X BRAN

Luận văn thạc sĩ work overload at vietinbank – x branchNCHMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City - Year 20181UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessIrrtetnđliona

l School of BuũnenVu Thi ThuyWORK OVERLOADAT VIETINBANK-X BRANCHMASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: DR. PHAN THI MINH THUHo Chi Minh City - Y Luận văn thạc sĩ work overload at vietinbank – x branch

ear 2018Table of ContentsExecutive summary............................................................5CHAPTER 1: COMPANY INTRODUCTION................

Luận văn thạc sĩ work overload at vietinbank – x branch

..............................71.1.General Information about Retail Banking..............................71.2Company background.......................

UNIVERSITY OF ECONOMICS no CHI MINH CITYInternational School of BusinessInternational School of BusinessVu Thi ThuyWORK OVERLOADAT VIETINBANK - X BRAN

Luận văn thạc sĩ work overload at vietinbank – x branchof employees.................91.3.2The second symptom: Low job satisfaction..........................111.3.3The third symptom: Low key performance ind

icators.................121.3.4The fourth symptom: Low job performance...........................14CHAPTER 2: PROBLEM IDENTIFICATION.................. Luận văn thạc sĩ work overload at vietinbank – x branch

.........................162.1Problem mess.........................................................162.1.1Over working hours..........................

Luận văn thạc sĩ work overload at vietinbank – x branch

.....................172.1.2Job stress.......................................................182.1.3Unrealistic targets...............................

UNIVERSITY OF ECONOMICS no CHI MINH CITYInternational School of BusinessInternational School of BusinessVu Thi ThuyWORK OVERLOADAT VIETINBANK - X BRAN

Luận văn thạc sĩ work overload at vietinbank – x branch.........212.1.6Unfair between compensation and contribution of employees........21

UNIVERSITY OF ECONOMICS no CHI MINH CITYInternational School of BusinessInternational School of BusinessVu Thi ThuyWORK OVERLOADAT VIETINBANK - X BRAN

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