(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

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(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessTran Ban NgocENHANCING THE EFFICIENCY OFINTERNAL COORDINATION ATINTERLOG COMPA

(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company ANYID:22130047MASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: NGUYEN THI MAI TRANGHo Chi Minh City - April 2(),h .2016ACKNOWLEDGEMENTForemost, 1 would li

ke to express my sincere to my supervisor Mrs. Nguyen Thi Mai Trang lor the support of my thesis, for her insightful comments and immense knowledge. H (LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

er guidance deeply helped me during the lime of collecting information and writing of this thesis. My thought process was enriched from conversations

(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

and illustrations of Mrs. Mai Trang especially problems identification. The attention 01 Mrs. Mai Trang to the details and specific theories as well a

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessTran Ban NgocENHANCING THE EFFICIENCY OFINTERNAL COORDINATION ATINTERLOG COMPA

(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company rnational Logistics Company’s management team and colleagues who generously provided me much related documentations and precise information concerned

lhe background and current problems. Especially. 1 am thankful lo Human Resource department. Accounting deparimenl for lhe annual dala reports. Beside (LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

s, my deep gratitude is extended lo each of people in several departments of International Logistics Company as Mr. Nguyen Duy Minh. Mrs. Dang Nguyen

(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

Thao Linh. Ms. Nguyen Thi Hoang Linh. Mr. Ho Phuoc Loc and Mrs. Vo Van Cal Duyen for supporting in-deplh interview as well as rich friendship.Finally.

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessTran Ban NgocENHANCING THE EFFICIENCY OFINTERNAL COORDINATION ATINTERLOG COMPA

(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company arch.TABLE OF CONTENTSPageACKNOWLEDGEMENT...............................1LIST OF TABLES ...............................3LIST OF FIGURES ..............

................3EXECUTIVE SUMMARY.............................4I. INTRODUCTION.................................61.1Logistics industry overview....... (LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

.......................61.2Company background......................................101.3Company structure.......................................12IL P

(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

ROBLEM IDENTIFICATION.........................................152.1The problem symptom.....................................152.2The inefficiency of in

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessTran Ban NgocENHANCING THE EFFICIENCY OFINTERNAL COORDINATION ATINTERLOG COMPA

(LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company tem al Inlerlog Company .. 332.5Causes and effect diagram...............................352.6The real core problem...................................3

7III.TENTATIVE SOLUTIONS.........................................393.1The first alternative of enhancing communication and..........40internal sharing (LUẬN văn THẠC sĩ) enhancing the efficiency of internal coordination at interlog company

knowledge.3.2The second alternative of standard working process......44

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessTran Ban NgocENHANCING THE EFFICIENCY OFINTERNAL COORDINATION ATINTERLOG COMPA