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(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

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(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank VP bankMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City - 2019UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessLE HUNG CUONGS

tudent ID: 2217000SIssues in Credit Granting Process in VP bank-MASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: Prof. TRAN HA MINH QUANHo Chi Minh City - (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

2019EXECUTIVE SUMMARYIllis research is developed with the objective of identifying the main problems that lead to the downturn of credit growth rale

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

of VPBank during 2018. It was captured dial \ PBank lias faced lip with lower credit growth rate ill 2018 and this symptom was explained by some probl

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank sing time, impolite collection activities, slow SMS and mobile internet banking, lack of live banking services, high lead rime for customer complaints

, incorrect information by sales teams, and less attractive advertising contents. However, only (wo problems arc actually existed. namely higher docum (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

ent processing time and incorrect information by sales teams. Oilier problems have not had liigh impact or have no impact in coming years. Based on th

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

at, the researcher proposes set of solutions to help VPBank to further decrease the time required for document processing and to reduce adverse impact

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank anagement, and communication.1PART I - BACKGROUND1.1.Company background1.1.1.History of establishment and developmentVietnam Prosperity Joint Stock Co

mmercial Bank (VPBank) was established in 1993. Over 25 years of doing business 111 Vietnamese financial and banking industry, the bank achieved outst (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

anding result since its charter capital was reached USS681.49 million and total asset was more than USS 12 billion in the financial year of 2018 VPBan

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

k has been listed in Ho Chi Minh Stock Exchange (HOSE) with 1.33 billion shares were issued to public investors. VPBank conducted the transformation i

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank In 2011. the bank implemented different business initiatives consulted by McKinsey & Company and successfully raised chaiter capital to balance with n

ew business capacity and development. In 2012. VPBank achieved national brand value and it established risk management division to monitor risk issues (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

111 bank wide level. In 2013. VPBank was rated at B3 by Moody and It conducted Information Technology and Risk Management Master Plan In 2014 and 201

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

5. VPBank focused on mass consumer market by establishing VPBank Finance Company Limited (FECredit) and the bank was among largest corporate income ta

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank ceived a loan from International Finance Corporation (IFC) with cheap price. In 2017. VPBank conducted Initial Public Offering (IPO) and It successful

ly issued 1.33 billion shares and raised nearly USS300 million from public investors. Moody rated VPBank as B2 which was known as an upgrade from the (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

last rating 111 2013. Digital banking sen ices have been developed in order meet new business opportruiities 111 the market.1.1.2.Market share.An illu

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

strative way to capture market share of VPBank is though its market capitalization in comparison with other banks and financial institutions listed in

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank pitalization of ƯSS39 billion. Currently, VPBank has been ranked at 6th position with US$2.1 billion, lower than VCB (USS 10.8 billion). BIDV (USS5.2

billion). TCB (US$3.8 billion), CTG (USS3.5 billion) and BVH (US$2.8 billion). Based on this statistics, current market share of VPBank IS 5% 111 term (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

of total market capitalization value.21.1.3.Vision, mission, core valuesThe vision ofVPBank IS to become one of the 5 largest joint-stock commercial

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

banks and one of the 3 leading retail joint-stock commercial banks in Vietnam. To support tins business vision, the bank conducts two different missio

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank corporate segment The second mission refers to strong investment and continuous development of foundation systems, including human resource, informat

ion teclmology. risk management, and operation. Moreover, there are 6 core values which aie being maintained in VPBank, including make the difference, (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

ambition, customer focus, trust, people development, and productivity. Toward the long-term and sustainable development. VPBank committed to deliver

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

banking products and senices to the customers with professionalism, simplicity, dedication, and difference.1.1.4.Organization structureCurrently. VPBa

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank eing supported by Boaid of Directors. Chief Executive Officer (CEO) is managing advisory units (finance, lisk management, human resource management, s

trategy and project management) and business units (retail banking, household banking. SME banking, commercial banking, corporate and investment banki (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

ng, digital banking senices, financial institution and transactional banking) and operating and supporting units (credit, operations, information tecl

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

mology, legal and compliance, business intelligence competency center, and marketing and communication). Moreover, current organization structure addr

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

(LUẬN văn THẠC sĩ) issues in credit granting process in VP bank tee. credit and collections committee. Supervisory board and internal audit are established to support Board of Directors in entire banking management

and monitoring3VPBANK ORGANIZATION CHARTExecutive CommitteeALCO (LUẬN văn THẠC sĩ) issues in credit granting process in VP bank

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHISBLE HUNG CUONGStudent ID: 2217000SIssues in Credit Granting Process in V

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