A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it
A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it
Graduation Paper1Supervisor: Nguyen Thi Kim ManACKNOWLEDGEMENTThis case of study could not be completed without the help, encouragement, and support f A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it from a number of people who all deserve my sincerest gratitude and appreciation.First, I would like to thank all my teachers in Duy Tan University, especially the ones in Foreign Languages Department who taught and trained me for having given me this opportunity to put my theories I learnt into prac A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it tice. The knowledge I learnt from them is the background knowledge for my present research paper. I would particularly thank my supervisor, Mrs. NguyeA case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it
n Thi Kim Man, who always enthusiastically instructed, constantly guided and supported me during the time of research for and writing of this GraduatiGraduation Paper1Supervisor: Nguyen Thi Kim ManACKNOWLEDGEMENTThis case of study could not be completed without the help, encouragement, and support f A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it precious advice during my practice lime. In particular, I wish to give my special thanks to Mr. Phung director of Huong Sua Hotel, Ms. Duong and Ms. Hang and Ms. Thu for their instructions and counsels on my translated texts.Especially, I would like to give my special thanks to my family whose love A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it and encouragement enabled me to complete this work.Last, I wish to thank Hang Mo, Thanh Tuyen, Hoai Cue, Thu, Thue Nhi . They are my fellows who wereA case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it
always beside me, gave me good advice and encouragement during that time so that I could overcome all the obstacles and finished this Graduation papeGraduation Paper1Supervisor: Nguyen Thi Kim ManACKNOWLEDGEMENTThis case of study could not be completed without the help, encouragement, and support f A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it ManSTATEMENT OF AUTHORSHIPI confirm that this graduation paper has not been submitted elsewhere in any other form for fulfillment of any degree or qualification, and that to the best of my knowledge and belief. No other person’s work has been used without due acknowledgement in the paper.Phan Thi B A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it ich HoaABSTRACTIn this graduation paper, 1 would like to research about performance of the front office staff in serving customers at Huong Sua Hotel.A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it
In my paper, I give some tables to make my paper more clear. From it, I analyzed and evaluated to propose some suggestions to the performance better.Graduation Paper1Supervisor: Nguyen Thi Kim ManACKNOWLEDGEMENTThis case of study could not be completed without the help, encouragement, and support f A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it //k hot h u vien .comGraduation Paper4Supervisor: Nguyen Thi Kim ManLIST OF ABBREVIATIONSQ: QuantityF&B: Food and BeverageM&S: Marketing and SalesTABLES AND FIGURESStudent: Phan Thi Bich HoaClass: D20-NAD A case study of the performance of huong sua hotel’s front – office staff in serving customers and some suggestions for improving it Graduation Paper1Supervisor: Nguyen Thi Kim ManACKNOWLEDGEMENTThis case of study could not be completed without the help, encouragement, and support fGọi ngay
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