THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE. CASE STUDY IN TECHCOMBANK

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Nội dung chi tiết: THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE. CASE STUDY IN TECHCOMBANK

THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE. CASE STUDY IN TECHCOMBANK

NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLNGUYEN VAN HAITHE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE.CASE STUDY IN TECHCOM

THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE. CASE STUDY IN TECHCOMBANK MBANKMBA THESISHÀ NỘI-2020NEU BUSINESS SCHOOLNGUYEN VAN HATTHE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE.CASE STUDY IN TECHCOMBANK

MASTER OF BUSINESS ADMINISTRATION IN ENGLISHMBA THESISSUPERVISOR: Associate Professor Ph.DVU DINH HIENHÀ NỘI-2020ACKNOWLEDGEMENTFirst, I would like to THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE. CASE STUDY IN TECHCOMBANK

send thanks to my thesis supervisors, Associate Professor Doctor Vu Dinh Hien, who instructed and taught me a lot, gave me his valuable time and prec

THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE. CASE STUDY IN TECHCOMBANK

iuos comments to contribute much to my thesis.Second, I send my sincere thanks to managers and colleagues at Techcombank Vietnam for catering me in co

NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLNGUYEN VAN HAITHE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE.CASE STUDY IN TECHCOM

THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE. CASE STUDY IN TECHCOMBANK is.Thank you very much!44105Nguyen Van HaiTABLE OF CONTENTSABBREVIATIONICT: Information Communication TechnologyTechombank: Viet Nam Technological and

Commercial Joint stock BankCRM:Customer relationship managementEFA:Exploration Factor AnalysisFSIs:Financial institutionsROA:Return on AssetROE:Retur THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE. CASE STUDY IN TECHCOMBANK

n on Equity

NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOLNGUYEN VAN HAITHE IMPACT OF INFORMATION TECHNOLOGY ON BANKING SALES PERFORMANCE.CASE STUDY IN TECHCOM