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Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

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Nội dung chi tiết: Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam AMSTUDENT ID: 22120140MASTER OF BUSINESS BY HONOURSUPERVISOR: Dr. DINH CONO KHAIHo Chi Minh City - 2015ACKNOWLEDGEMENTS1 would not have been able to c

omplete my thesis without the advice, assistance, understanding and encouragement of a number of people. I would like to gratefully and sincerely ackn Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

owledge their assistance and support.First of all. the most important person I would like to thank is my supervisor, Dr. Dinh Cong Khai. Thanks to his

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

valuable advice and generous guidance throughout the journey of this rcscach. 1 can finish my thesis.Secondly, 1 would like to thank all of the staff

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam assistance and understanding.Furthermore, I would like to express my gratetill thanks to my friends and all the respondents who participated in filli

ng the questionnaires and provided the valuable information for this study.Finally, I would like to give my gratefulness to all classmates who have be Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

en sharing with me all their knowledge and experience as well as happiness and difficulties during MBA course. I would not complete my thesis without

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

their encouragement and support.Personally. I wish to express my deep gratitude to my parents and my brother for their spiritual support and encourage

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam olvement of everyone who has helped me to complete this thesis.■lune 6, 2015I Io Chi Minh. Vietnam.Hoang. Thi Le ThuyAbstractFor cosmetic industry, Il

is essential for businesses to understand the critical factors that influence brand loyalty of office women toward cosmetic products. These issues ar Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

e critical to the long term business success of any industry. Based on the literature reviews in the thesis, this study empirically examines the roles

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

of the factors: brand awareness, perceived quality, brand image and brand trust on brand loyalty of office women toward cosmetic products in Vietnam.

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam ale to measure data together with some methods of data analysis (Cronbach’s Alpha test. Exploratory factor analysis and Multiple regression anal)sis),

the findings confirm that brand awareness, perceived quality, brand image and brand trust has the positive effect on brand loyalty.Extracted from the Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

findings of this research, in order to receive the loyalty of women toward cosmetic products, cosmetic brand must set up effective strategics marketi

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

ng to keep improving and maintaining the brand image, brand awareness, brand trust as well as perceived quality. I he results of this research arc imp

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam will ultimately result in more profitability.Key words: customer retention, brand loyalty.TABLE OF CONTENTSCHAPTER 1. INTRODUCTION...................

................................11.1.Research Background..................................................11.2.Research Problem....................... Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

..............................21.3.Research Objectives..................................................41.4.Scope and Research Methodology of Study..

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam

............................41.5.Significance of the Study............................................51.6.Research Structure.........................

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

Luận văn thạc sĩ brand loyalty of office women toward cosmetic products in vietnam .........................7

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

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