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Introduction to business communications

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Nội dung chi tiết: Introduction to business communications

Introduction to business communications

Business Management Study Manualsbusiness growthCertificate inBusiness ManagementINTRODUCTION TOBUSINESSCOMMUNICATIONSThe Association of Business Exec

Introduction to business communications cutives5th Floor, Cl Tower • St Georges Square • High street • New MaldenSurrey KT3 4TE • United KingdomTel: + 44(0)20 8329 2930 • Fax: + 44(0)20 8329

2945E-mail: info@abeuk.com • www.abeuk.com© Copyright, 2008The Association of Business Executives (ABE) and RRC Business TrainingAll rights reservedN Introduction to business communications

o part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, electrostatic, me

Introduction to business communications

chanical, photocopied or otherwise, without the express permission in writing from The Association of Business Executives.Certificate in Business Mana

Business Management Study Manualsbusiness growthCertificate inBusiness ManagementINTRODUCTION TOBUSINESSCOMMUNICATIONSThe Association of Business Exec

Introduction to business communications ication5Overcoming the Barriers7Forms of Communication92Principles of Effective Communication23Introduction24Planning24Acquiring and Organising Inform

ation27Structuring Communications45The Importance of Clarity493Written Communication55Introduction57Writing Business Letters57Memoranda74 Introduction to business communications

Business Management Study Manualsbusiness growthCertificate inBusiness ManagementINTRODUCTION TOBUSINESSCOMMUNICATIONSThe Association of Business Exec

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