Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law
Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law
0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF STUDENTS WITH THE PARKING LOT IN HO CHI MINH CITY UNIVERSITY OF L Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law LAWSTUDENT’S FULL NAMESTUDENT IDINTAKEADVISOR’S NAME & TITLE: PHAM NGUYEN NGOC LINH: CGSVN00015837: SEPTEMBER 2013: ASSOC. PROF NGUYEN PHANHUTECH LIBRARY420051Advisor’s assessmentAdvisor’s signature2ABSTRACTDue to the increasing competition of service business and the high demand of the students, th Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law ere arc many fundamental factor to measure customers satisfaction at the Ho Chi Minh city university of law’s parking lot.The purpose of this study waEvaluating the satisfaction of students with the parking lot in ho chi minh city university of law
s to gather a baseline of information in other to examine undergraduate student satisfaction with the parking services and environment at Ho Chi Minh 0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF STUDENTS WITH THE PARKING LOT IN HO CHI MINH CITY UNIVERSITY OF L Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law tisfaction, and building loyalty intentions among students. Based on the SERVQƯAL instrument (Parasuraman et al., 1985, 1991), the service quality was consisted of five dimensions: tangibility, reliability, responsiveness, assurance, and empathy. 200 respondents, who are from first year to fourth ye Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law ar student,were randomly selected. The collected data is analyzed by using SPSS. The findings show that there arc five factors influencing students’ sEvaluating the satisfaction of students with the parking lot in ho chi minh city university of law
atisfaction with the parking lot, which are service quality, correspondence level, facilities, reliability and price competitiveness. In addition, thi0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF STUDENTS WITH THE PARKING LOT IN HO CHI MINH CITY UNIVERSITY OF L Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law lot, service quality, SERVQƯAL instrument.3TABLE OF CONTENTS1INTRODUCTION..............................................................61.1Background.............................................................61.2Research Objectives....................................................71.3Research q Evaluating the satisfaction of students with the parking lot in ho chi minh city university of law uestion......................................................81.4Scope and limitation of the research...................................81.5Thesis strEvaluating the satisfaction of students with the parking lot in ho chi minh city university of law
ucture.......................................................82LITERATURE REVIEW:...................................102.1Theoretical review...........0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF STUDENTS WITH THE PARKING LOT IN HO CHI MINH CITY UNIVERSITY OF L0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF STUDENTS WITH THE PARKING LOT IN HO CHI MINH CITY UNIVERSITY OF LGọi ngay
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