Additional Service Sharing Resources
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Additional Service Sharing Resources
♦MB IBM Center for3 The Business of GovernmentCollaborating AcrossBoundaries SeriesA County Manager’s Guide to Shared Services in Local GovernmentEric Additional Service Sharing Resourcesc ZeemeringUniversity of Maryland,Daryl DelabbioBaltimore CountyKent County, MichiganCollaborating Across Boundaries Series2013A County Manager’s Guide to Shared Services in Local GovernmentEric ZeemeringUniversity of Maryland, Baltimore CountyDaryl DelabbioKent County, Michigan||||||B IBM Center fo Additional Service Sharing Resourcesr _The Business of GovernmentA COUNTY MANAGER S GUIDE TO SHAR II w<ưV*£WlUIOXIUTable of ContentsForeword..............................................Additional Service Sharing Resources
..............................4Executive Summary...................................................................6County Government: AStrategicHubfo♦MB IBM Center for3 The Business of GovernmentCollaborating AcrossBoundaries SeriesA County Manager’s Guide to Shared Services in Local GovernmentEric Additional Service Sharing ResourcesingShared ServiceDelivery............................9What Shared Services Are Not...................................................10The Preconditions for Successful Shared Services...................................14Leadership.....................................................................1 Additional Service Sharing Resources4Trust, Reciprocity, and Transparency...........................................15Clear Goals and Measurable Results..................................Additional Service Sharing Resources
...........17Selling and Buying County Services through Contracts and Cooperative Agreements .... 19Recommendations for Planning and Implementing Shar♦MB IBM Center for3 The Business of GovernmentCollaborating AcrossBoundaries SeriesA County Manager’s Guide to Shared Services in Local GovernmentEric♦MB IBM Center for3 The Business of GovernmentCollaborating AcrossBoundaries SeriesA County Manager’s Guide to Shared Services in Local GovernmentEricGọi ngay
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