Phuong_Truong_completed_thesis_final
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Phuong_Truong_completed_thesis_final
I kJ I'll VLIXJI I I VJISouthamptonUniversity of Southampton Research RepositoryCopyright © and Moral Rights for this thesis and, where applicable, an Phuong_Truong_completed_thesis_finalny accompanying data are retained by the author and/or other copyright owners. A copy can be downloaded for personal non-commercial research or study, without prior permission or charge. This thesis and the accompanying data cannot be reproduced or quoted extensively from without first obtaining per Phuong_Truong_completed_thesis_finalmission in writing from the copyright holder/s. The content of the thesis and accompanying research data (where applicable) must not be changed in anyPhuong_Truong_completed_thesis_final
way or sold commercially in any format or medium without the formal permission of the copyright holder/s.When referring to this thesis and any accompI kJ I'll VLIXJI I I VJISouthamptonUniversity of Southampton Research RepositoryCopyright © and Moral Rights for this thesis and, where applicable, an Phuong_Truong_completed_thesis_final the University Faculty or School or Department, PhD Thesis, pagination.Data: Author (Year) Title. URI [dataset]UNIVERSITY OF SOUTHAMPTONFACULTY OF SOCIAL, HUMAN & MATHEMATICAL SCIENCESSouthampton Education SchoolCOMPLIANCE VS. IMPROVEMENT: PERCEPTIONS OF QUALITY IN ENGLISH LANGUAGE EDUCATION IN VIE Phuong_Truong_completed_thesis_finalTNAMESE HIGHER EDUCATION INSTITUTIONS - CASE STUDIES OF A PUBLIC AND A PRIVATE UNIVERSITYbyPhuong TruongThesis for the degree of Doctor of PhilosophyPhuong_Truong_completed_thesis_final
in Education43556UNIVERSITY OF SOUTHAMPTON AbstractFACULTY OF SOCIAL, HUMAN & MATHEMATICAL SCIENCESSouthampton Education SchoolThesis for the degree oI kJ I'll VLIXJI I I VJISouthamptonUniversity of Southampton Research RepositoryCopyright © and Moral Rights for this thesis and, where applicable, an Phuong_Truong_completed_thesis_finalTITUTIONS - CASE STUDIES OF A PUBLIC AND A PRIVATE UNIVERSITY by Phuong TruongQuality in English language education provided by higher learning institutions is significant in today’s rapid expansion of higher education and the growing demand worldwide of non-English speakers with sufficient proficie Phuong_Truong_completed_thesis_finalncy in English language, Vietnam being no exception. Nevertheless, there is scarcity of literature regarding quality in the provision of English languPhuong_Truong_completed_thesis_final
age modules/courses/programmes, particularly at university level. Quality initiatives and measures have been developed, applied, and transferred from I kJ I'll VLIXJI I I VJISouthamptonUniversity of Southampton Research RepositoryCopyright © and Moral Rights for this thesis and, where applicable, an Phuong_Truong_completed_thesis_final only the conceptualisations of quality but assumptions about purposes and impact of quality activities on English language classroom practices.Differing from the few predominantly survey-based studies in the field, a case study approach was applied to examine quality issues at national, institution Phuong_Truong_completed_thesis_finalal, and individual levels. The cases were one public and one private university in Vietnam, subcases including the Vice Chancellors, managers and stafPhuong_Truong_completed_thesis_final
f in education management and quality practices, teachers, and students. Data were generated through semi-structured interviews, focus groups, classroI kJ I'll VLIXJI I I VJISouthamptonUniversity of Southampton Research RepositoryCopyright © and Moral Rights for this thesis and, where applicable, an Phuong_Truong_completed_thesis_finalnd accountability-oriented quality management at the national level promoted a compliance culture and accountable quality at the institutional level. Institutions responded to public policies by implementing outcomes-based education model and standards-based quality methods relevant to organisationa Phuong_Truong_completed_thesis_finall culture, institutional structure, quality capacity, and other QA conditions of the institution. Thinking and actions at institutional and individualPhuong_Truong_completed_thesis_final
levels were influenced by messages from written policies concerning quality in tertiary-level English language education. Importance was attached to I kJ I'll VLIXJI I I VJISouthamptonUniversity of Southampton Research RepositoryCopyright © and Moral Rights for this thesis and, where applicable, an Phuong_Truong_completed_thesis_final but was closely linked to quality in inputs and processes. Outcomes focus was presented in curriculum/syllabuses and materials reconstruction; teaching and learning arrangements, and test design and testing procedures. Standards orientation helped to assure immediate outcomes rather than continuous Phuong_Truong_completed_thesis_final improvement in English language learning. Likewise, customer-focused/accountability-oriented quality measures had little connection with enhanced proPhuong_Truong_completed_thesis_final
fessionalism of English language teachers and did not always ensure contributing roles of the learners/employers in educational processes.I kJ I'll VLIXJI I I VJISouthamptonUniversity of Southampton Research RepositoryCopyright © and Moral Rights for this thesis and, where applicable, anI kJ I'll VLIXJI I I VJISouthamptonUniversity of Southampton Research RepositoryCopyright © and Moral Rights for this thesis and, where applicable, anGọi ngay
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