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The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

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Nội dung chi tiết: The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment final version published in the APA journal. It is not the copy of record.€> 2005 American Psychological AssociationThe Moderating Influence of Proced

ural Fairness on the Relationship BetweenWork-Life Conflict and Organizational CommitmentPhyllis Siegel Corinne Post Joel Brockner Ariel Fishman Charl The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

ee GardenRutgers UniversityColumbia UniversityNew York, N.Y.2https://khothuvien.cori!Work-Life Conflict and Procedural FairnessThe Moderating Influenc

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

e of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational CommitmentAbstractTo help employees better manage work-life

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmentsults. The present studies examined the utility of a more procedurally-based approach to understanding employees’ reactions to work-life conflict. Spe

cifically, we examined whether the fairness of procedures used by organizational authorities to plan and implement decisions moderates the (inverse) r The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

elationship between work-life conflict and employees’ organizational commitment. Three studies using different methodologies (two field surveys and a

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

vignette-based experiment) showed support for the moderating role played by procedural fairness. That is, the tendency for greater work-life conflict

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmentons to the work-life conflict and organizational justice literatures are discussed, as are practical implications.3Work-Life Conflict and Procedural F

airnessIn the new millenium, contemporary organizations are benefiting from a global, diverse, technologically savvy, and highly productive workforce The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

(Hitt, 2000). Ironically, these very same demographic shifts, economic trends, technological advances, and competitive forces also have contributed to

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

a workforce that is increasingly experiencing work-life conflict (Friedman, Christensen & DeGroot, 1998). Work-lite conflict refers Io competing role

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmentattend to activities outside the work domain, and vice versa (Greenhaus & Beutell, 1985). Grounded in role theory (e.g., Kahn et al., 1964), "work-lif

e conflict is a particular type of inter-tole conflict in which pressures from the work role are incompatible with the pressures from the [life outsid The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

e of work] role” (Thomas & Ganster, 1995, p.7). In the present research, we use the term work-life conflict, as opposed to work-family conflict, to re

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

flect the fact that the extra-work demands in people’s lives include, but are not necessarily limited to. the family.The construct of work-life confli

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitments and behaviors of both personal and organizational relevance. For example, work-life conflict is predictive OÍ emotional exhaustion, depression, card

iovascular illness, alcoholism, and lowered job and life satisfaction (Bacharch, Bamberger & Conley, 1991; Bcdeian. Burke & Moffett. 1988; Burden & Go The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

ogins, 1987; Frone, Russell & Cooper, 1997; Haynes, Faker & Feinleib, 1984; Kossek & Ozcki, 1998). On the organization front, work-life conflict has b

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

een associated w ith absenteeism, turnover, reduced performance, and lower organizational commitment (Boles, Johnson & Hair. 1997; Bond. Galinsky & Sw

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmentative effects of work-life conflict on people’s work attitudes and behaviors is provided by exchange theory (Homans. 1961). Built on the principle of

reciprocity, exchange theory posits that individuals will “give back" commensurately what they perceive to have received (or fail to have received) fr The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

om the other party in the relationship. Thus, the greater the work-life conflict, the more apt are employees to conclude that the organization is not

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

treating them well (by contributing to their experience of work-life conflict). As a result, individuals may reciprocate by becoming less committed to

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmentrmance (e.g., Mowday, Porter & Steers. 1982).A second reason attesting to the importance of work-life conflict research is the increasing prevalence o

f the phenomenon. Work-life conflict has been growing for the past two decades and is probably at an all-time high. Worldwide, employees are working a The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

greater number of hours today than ever before, with the greatest number of hours worked by Americans (Ellin, 2003; Moulson, 1999). Moreover, over 30

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

% of the American workforce is currently utilizing some form of alternative work arrangement, such as flex-time or telecommuting (Strope. 2003). In sh

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmentf the most significant human resource challenges in the 21“ centuty.Given the significant consequences and growing prevalence of work-life conflict, i

t is both practically and theoretically important to delineate those factors that may help to reduce its harmful effects. To date, researchers and pra The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

ctitioners have largely focused on the effects of particular programs (e.g., flexible work schedules, on site day-care centers) that are designed to l

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

essen work-life conflict and'or its harmful effects. We refer to these programs as “content-basedWork-Life Conflict and Procedural Fairnessinitiatives

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmentreliance on such contentbased initiatives may be problematic for two reasons. First, such programs have yielded mixed results. Whereas some researcher

s have found that firms’ work-life programs are positively related to productivity (Konrad & Mangel, 2000), organizational citizenship behavior (Lambe The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

rt, 2000), and retention (Grover & Crooker, 1995), other scholars found that such interventions either had no effect on employees’ attitudes or behavi

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

ors (Dalton & Mesch, 1990; Goff. Mount & Jamison, 1990; Thompson, Beauvais & Lyness, 1999) or actually increased employees’ experience of work-life co

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment are financially costly to the ot^anization, which makes the initiatives particularly problematic when they do not have positive effects on employees’

attitudes and behaviors. In light of these two potential limitations of content-based initiatives, it behooves scholars to search for and identify ad The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

ditional factors that may influence (and hopefully reduce) the extent to which individuals are negatively affected by work-life conflict.Organizing Fr

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

ameworkOne notion that may help to delineate additional determinants of employees’ reactions to work-life conflict is that people’s work attitudes and

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmenteviews of the organizational justice literature, see Cohen-Charash & Spector, 2001, Colquitt & Greenberg, 2003, and Colquitt et al., 2001). Specifical

ly, employees have been shown to respond more positively (e.g., their organizational commitment is higher) to the degree that outcomes are perceived t The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

o be favorable (Homans, 1961), and to the extent that the6Work-Life Conflict and Procedural Fairnessprocedures associated with the outcomes are viewed

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

as fair (Thibaut & Walker, 1975; Lind & Tyler, 1988). Of particular relevance to the present studies is that outcome favorability and procedural fair

Work-Life Conflict and Procedural FairnessPublished in 2005 in the Journal of Applied Psychology. 90,13-24 This article may not exactly replicate the

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitmentrganizational commitment (Brockner & Wiesenfeld, 1996). One way to describe this interaction effect is as follows: the tendency for outcome favorabili

ty to be positively related to organizational commitment is much less pronounced when procedural fairness is high rather than low.The interactive rela The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

tionship between outcome favorability and procedural fairness is relevant to work-life conflict, in that work-life conflict is likely to influence emp

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment

loyees’ perceptions of the favorability of their outcomes in the workplace. For example, employees who perceive high work-life conflict are likely to

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