Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
Cruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)me uniform you are. It’s really US against the world.—Carole, Delta flight attendantOn my way to Boston from Atlanta in June 2005, I found myself mesmerized by the three Delta flight attendants working rhe Boeing 767’s middle galley. Opening drawers, stocking carts, filling cups, passing service ite Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)ms to each other, crouching down, squeezing past; they worked like a slick basketball trio, each knowing instinctively where the others were, and eachEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
with a keen sense of personal space that ensured no collisions. For the ergonomically minded, this was poetry in motion.Having completed the beverageCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)plans. Anyone could see there was a strong affinity between them, yet Ĩ suspected that they had never met before the flight that morning. On my way back from the bathroom, Ĩ asked them if this was so. “Yes,” they laughed in surprise. “How did you know?”1 “knew” because flight attendants—especially a Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)t larger carriers— have told me that it is common for them to work with complete strangers. “We’ve never met before,” one Delta flier announced, pointEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
ing at her colleague in rhe back of another 767, this time going to Madrid. “That’s the nice thing about this job.” “Yeah, it is,” her colleague echoeCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)enabling them to ger along with the kind of synchronicity 1 witnessed ninety minutes out from Boston. Operating protocols prescribe some routines: standardized procedure is a basic safety tenet in any industry, and all air crew perform tasks in strict order to make sure nothing is left out. But othe Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)r routines arc rooted in emotional bonding that lies at the heart of what sociologists have called “occupational community,” where workers identify stEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
rongly with both their profession and their colleagues to the extent that they believe, as many flight attendants have also told me, that no one else Cruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2) consists of four elements, all of which apply to flight attendants: “a group of people who consider themselves to be engaged in the same sort of work; who identify (more or less positively) with their work; who share a set of values, norms and perspectives that apply to, but extend beyond, work rel Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)ated matters; and whose social relationships meld the realms of work and leisure.”’ Occupational communities have often been associated with high-presEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
sure emergency work, such as police and nursing, or with male-dominated heavy industries, such as mining, fishing, and steel (an easily recognized occCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2) occupational community is slightly different and is in some ways more cohesive than those of other occupations. Whereas other communities arc often fixed in a particular place, be it Worcester, Massachusetts, in the case of fishing, or the local hospital, in the case of nurses, flight attendants’ c Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)ommunity is a far more mobile entity. In a sense, it exists in space rather than place, and as a result has no fixed abode. At rhe same time, flight aEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
ttendants have to work harder to maintain it because they continually confront stereotypes that undermine it.It is also a community of strangers, veryCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)y is nor the product of an accident of geography. Unlike miners, they do nor all live in the same town, Their occupational community is an active part of the postdestiCruising Altitude I 151nation phase of the “space-out,” evolving from the greater job identification evident from the 1970s and cemen Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)ted in the reconstruction of the career as full-time safety professional as opposed to short-term flying waitress.What is important here, though, is tEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
o grasp the job’s centrality in all of this. Occupational community emerged from flight attendants’ collective onboard experiences and everyday practiCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)the airplane cabin, and in the rituals and routines that they constructed as part of their work lives.This shared identity emerges in several forms, all of which embed occupational community. One is jump scat therapy, where workers exchange intimate details and problems with each other during downti Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)me on a flight. The uniform provides a second form of identification, on rhe one hand part of an obsessive discipline program devised by management, bEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
ut on the other a source of real pride and confidence on the part of workers. Emotional labor, where workers’ emotions become part of the job, also ceCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)occupational community, which explains how flight attendants, in spite of gender stereotypes painting women workers as passive, can sometimes be as militant as other communities such as miners. When members of an occupational community go on strike, it is not just their jobs that arc on the line but Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2) their lifestyles.This last point is important. Though occupational communities can sometimes be useful to management, in the self-supervision and enfEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
orcement of dress codes, for example, they can also represent a threat when workplace and union issues crop up. It is no accident that one of the mainCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2) Bigger PlanesMany workers find compensation in their jobs beyond wages, such as fulfillment, pride, satisfaction, or emotional support, and they correspondingly build networks of fellow workers with shared identities, be1)2 I Cruising Altitudeit around the water cooler or in the bar on Friday eveni Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)ngs. This sense of fraternity is hardly new: in the nineteenth century, for instance, Marx viewed it as the basis for the development of class conscioEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
usness among the factory proletariat. Nowadays, as writers like Robert Putnam point out, management harnesses the idea that the workplace, not the comCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)ful than real families at home.2Though airlines have nurtured these propositions—especially family —the flight attendant community operates on a different scale: members identify with each other not necessarily as friends or colleagues they see every day but as fellow flight attendants they may only Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2) actually meet once in their lives. The uniform denotes a person as someone who will implicitly understand anything a coworker may ask of them, and frEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
om the moment they board the airplane, these workers—even if complete strangers—begin constructing identifying bonds. In fact, this identity runs so dCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)t to convey the extent to which flight attendants built an occupational community as part of the postdestination phase of the “space-out” from the 1970s onward. The impact of civil rights meant that flight attendants were no longer “all-American” girls from small midwestern towns, as United liked to Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2) pretend, up to the early 1970s airlines recruited women of similar age, background, and, significantly, race, which tended to create a sorority feelEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
among workers.4 For one stewardess in the 1940s, for instance, “it really made a nice group of girls ... we talked the same language.”4 But changing rCruising AltitudeSuddenly because you’ve got on that uniform, it’s kind of like being in the army, where you would protect whoever was wearing the sam Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)ess upon class, race, and status than upon shared experience of the job itself. To put this another way, up to the 1970s most flight attendants already had much in common before starting work: “graduating” in “classes” with peers of similar ages, many flight attendants worked their eighteen-month st Ebook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)ints together and left together. As women made the job a full-time career, though, a far wider age range developed on board so that increasingly the oEbook Working the skies: The fast-paced, Disorienting world of the flight attendant - Drew Whitelegg (Phần 2)
nly thing that these workers had in common was the actual job. The longer tenure served by workers made them reflect more upon the job itself. Even ifGọi ngay
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