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International Standard ISO 9001

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Nội dung chi tiết: International Standard ISO 9001

International Standard ISO 9001

INTERNATIONAL ISOSTANDARD9001Fifth edition 2015-09-15Quality management systems — RequirementsSỵstèmes de management de la qualité — ExigencesReferenc

International Standard ISO 9001ce number ISO 9001:2015(E)Ê-ISO 2015ISO 9001:2015(E)COPYRIGHT PROTECTED DOCUMENT€> ISO 2015, Published in SwitzerlandAll rights reserved. Unless othcr

wi.SC! specified, no part of this publication may he rcprotluct'il nr utilized otherwise! in any form or by any means, electronic or mechanical, inclu International Standard ISO 9001

ding photocopying, or posting on the internet or an intranet, without prior witter, permission. Permission can be requested from either ISO at the add

International Standard ISO 9001

ress below or ISO’s member body in the country of the requester.ISO copyright officeCh. de Blandonnet 8 • CP 401CH-1 214 Vernier, Geneva, SwitzerlandT

INTERNATIONAL ISOSTANDARD9001Fifth edition 2015-09-15Quality management systems — RequirementsSỵstèmes de management de la qualité — ExigencesReferenc

International Standard ISO 9001....................................................................—Vhl trod u c ti on_ -Vi1Scope _________

_______________________________________________________________________12Normative references......................................................... International Standard ISO 9001

.......— 13Terms and definitions...............................................................— 14Context of the organization.-......................

International Standard ISO 9001

.................................— 14.1Understanding rhe organization and its context I4.2Understanding the needs and expectations

INTERNATIONAL ISOSTANDARD9001Fifth edition 2015-09-15Quality management systems — RequirementsSỵstèmes de management de la qualité — ExigencesReferenc

International Standard ISO 9001and Its processes—..—..—.......—..—...—..—....—......— 25Leadership......—......—...—...—..—...—......—...—...—..—...—......—....—.—....—....-35.1lead

ership and commitment 3 International Standard ISO 9001

INTERNATIONAL ISOSTANDARD9001Fifth edition 2015-09-15Quality management systems — RequirementsSỵstèmes de management de la qualité — ExigencesReferenc

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