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High customer complaint ratio from medent co , ltd (2)

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Nội dung chi tiết: High customer complaint ratio from medent co , ltd (2)

High customer complaint ratio from medent co , ltd (2)

UEHUNIVERSITY OFo CHI MINHCITY International School of BusinessNGUYEN-DINH THIEN TAMStudent ID: 22150055HIGH CUSTOMER COMPLAINT RATIO FROM MEDENT CO.,

High customer complaint ratio from medent co , ltd (2) , LTDMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City - 2019UEHUNIVERSITY OFOCHI MINHCITYInternational School of BusinessNGUYEN-DINH THIEN TAMStudent

ID: 22150055HIGH CUSTOMER COMPLAINT RATIO FROM MEDENT CO., LTDMASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: TRAN HA MINH QUANHo Chi Minh City-2019Exec High customer complaint ratio from medent co , ltd (2)

utive SummaryThe dizzying (urn of (he "digital" revolution in today's life has made intellectual property more important than ever. The intellectual p

High customer complaint ratio from medent co , ltd (2)

roperty, which is often considered the most important asset in all organizations, needs to be well identified and studied. In addition, in this digita

UEHUNIVERSITY OFo CHI MINHCITY International School of BusinessNGUYEN-DINH THIEN TAMStudent ID: 22150055HIGH CUSTOMER COMPLAINT RATIO FROM MEDENT CO.,

High customer complaint ratio from medent co , ltd (2) s. Organizations need to ensure they operate in a way that can help them meet and grow sustainably by addressing these (WO issues.The purpose of this

thesis is to explore the causes of high customer complaint ratio through the current problems with customer at Medent Co., Ltd (in short, it would be High customer complaint ratio from medent co , ltd (2)

called Medent in this thesis).The findings of the study revealed the awkwardness and embarrassment of catching up with the changes of the times as wel

High customer complaint ratio from medent co , ltd (2)

l as the rapid change of customer demand in which the "information" factor is extremely important. Not only do you have to provide them enough "inform

UEHUNIVERSITY OFo CHI MINHCITY International School of BusinessNGUYEN-DINH THIEN TAMStudent ID: 22150055HIGH CUSTOMER COMPLAINT RATIO FROM MEDENT CO.,

High customer complaint ratio from medent co , ltd (2) e recommendations for the company and management board to solve the problem of the actual needs of customers, towards sustainable development and redu

ce customer complaint ratio in Medent Co., Ltd.AcknowledgementsI would like to acknowledge all who supported me during my studies without whom I would High customer complaint ratio from medent co , ltd (2)

n't be where I am today.I would especially like to thank my supervisor - Professor Tran Ha Minh Quan for all his advice and guidance, without his help

High customer complaint ratio from medent co , ltd (2)

this could not have been possible.I also would like to show my gratitude to my colleagues at work and classmates at ISB for their continuous support.

UEHUNIVERSITY OFo CHI MINHCITY International School of BusinessNGUYEN-DINH THIEN TAMStudent ID: 22150055HIGH CUSTOMER COMPLAINT RATIO FROM MEDENT CO.,

High customer complaint ratio from medent co , ltd (2) IST OF FIGURES

UEHUNIVERSITY OFo CHI MINHCITY International School of BusinessNGUYEN-DINH THIEN TAMStudent ID: 22150055HIGH CUSTOMER COMPLAINT RATIO FROM MEDENT CO.,

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