Factors affecting employee commitment in banking industry in ho chi minh
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Factors affecting employee commitment in banking industry in ho chi minh
UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyễn Thị Minh ThuyênFACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTR Factors affecting employee commitment in banking industry in ho chi minhRY IN HO CHI MINH CITYMASTER OF BUSINESS (Honours)Ho Chi Minh City - Year 2014UNIVERSITY OF ECONOMICS HO CHI MINHCITYInternational School of BusinessNguyễn Thị Minh ThuyênFACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTRY IN HO CHI MINH CITYID: 21110023MASTER OF BUSINESS (Honours) SUPERVISOR: Factors affecting employee commitment in banking industry in ho chi minh DR. NGUYỄN ĐÒNGPHONGIlli 1. ■ > li.,1. ( .... V. ■■ im ,1AcknowledgementsThe time of studying MBus program in International School of Business (ISB)Factors affecting employee commitment in banking industry in ho chi minh
and the time of doing this master thesis, I had chances to work with many great professors and be supported from ISB staff. Finishing this program, I UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyễn Thị Minh ThuyênFACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTR Factors affecting employee commitment in banking industry in ho chi minhendship with many new interesting members of the program who work in many other fields.Therefore, I would like to express my sincere gratitude and deepest appreciation to my supervisor, Dr. Nguyen Dong Phong, for his continuous support of my thesis. And I would like to thank all professors, leaders Factors affecting employee commitment in banking industry in ho chi minhand members of ISB for their enthusiastic supporting me during whole program.Last at all, I would like to thank my friends and colleagues not only forFactors affecting employee commitment in banking industry in ho chi minh
(heir enthusiastic supporting, participation and launching to help me finish research survey, but also take the best advantages during all my studyinUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyễn Thị Minh ThuyênFACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTR Factors affecting employee commitment in banking industry in ho chi minhement. It contributes to achieve the target and it’s also an important factor to identify the sustainable development of an organization. Especially in recent crisis stage, the banking sector is going down, employee’s turnover is a serious problem of some Vietnamese banks. Because employee’s turnove Factors affecting employee commitment in banking industry in ho chi minhr is an human resource organizational threat, so it’s worth to research. We also have many theories and study for employee retention or commitment inFactors affecting employee commitment in banking industry in ho chi minh
many fields but there is not any closed research for Vietnamese banking industry in Ho Chi Minh city, especially in this crisis period.Purpose - This UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyễn Thị Minh ThuyênFACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTR Factors affecting employee commitment in banking industry in ho chi minhlicy to the employee commitment in banking industry in Ho Chi Minh city. The result may help bankers have suitable HR practices to motivate, encourage and retain their employees.Design/ methodology/ approach - A five-point Likert survey was conducted involving 170 banking employees in Ho Chi Minh ci Factors affecting employee commitment in banking industry in ho chi minhty. Scale reliability (Cronbach’s Anpha), Factor Analysis and Regression were performed to test and analyze the relationship between independents variFactors affecting employee commitment in banking industry in ho chi minh
ables and dependent variable.Findings - This study prove the significant impact of Effectiveness of Leadership practices, Employee’s Utility, ElementsUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyễn Thị Minh ThuyênFACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTR Factors affecting employee commitment in banking industry in ho chi minhr conditions and their strategies.https://khothuvien.cori!Keywords - Human resource practices, employee, commitment, retention, leadership.working environment, remuneration.Table of ContentsCHAPTER 1: INTRODUCTION...................................................11.1Research background............. Factors affecting employee commitment in banking industry in ho chi minh......................................11.2Research problems.....................................................21.3Research objectives and questions.Factors affecting employee commitment in banking industry in ho chi minh
....................................5UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyễn Thị Minh ThuyênFACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTRUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyễn Thị Minh ThuyênFACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTRGọi ngay
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