Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch
Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch
UNIVERSITY DE NANTESIAE NANTESECONOMIC * MANAGEMENTINTERNATIONAL SCHOOLWSAM vnOHU HMtm, -ivoMaster Finance - Banking - Insurance(South East Asia)Cohor Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch rt 2016 -02018MASTER THESISFactors affecting the satisfaction of customers to Internet Banking of Vietnam Joint Stock Commercial Bank for Industry and Trade(Vietinbank) - Ba Dinh BranchAuthor:NGl YEN THI THIEN HUONGSupervisor: PhD. DAO TI NGHanoi, 05/2018ACKNOWLEDGEMENTI would like to thank all of L Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch ecturer of National Economics University, Lecturers of International School - Vietnam National University. Ha Noi: Professors of Nantes University -FrFactors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch
ench Republic have enthusiastically imparted knowledge to me during the past time.I express my deepest gratitude to my Supervisor, PhD Dao Tung, who hUNIVERSITY DE NANTESIAE NANTESECONOMIC * MANAGEMENTINTERNATIONAL SCHOOLWSAM vnOHU HMtm, -ivoMaster Finance - Banking - Insurance(South East Asia)Cohor Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch ort and sharing experiences during the thesis.Sincerely thank!Hanoi. May 2018Nguyen Thi Thien HuongiiTABLE OF CONTENTSACKNOWLEDGEMENT...................................................................iiABSTRACTS........................................................................viiCHAPTER 1: INT Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch RODUCTION............................................................11.1.Research reasonale:.........................................................Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch
11.2.Questions and research objects:.............................................21.3.Research Methods:...............................................UNIVERSITY DE NANTESIAE NANTESECONOMIC * MANAGEMENTINTERNATIONAL SCHOOLWSAM vnOHU HMtm, -ivoMaster Finance - Banking - Insurance(South East Asia)Cohor Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch ................31.3.3.Researchmethods:......................................................31.4.Practical meaning of the topic..............................................31.5.Overview of past research on the subject:...................................31.6.Proposed structure of the thesis........ Factors affecting the satisfaction of customers to internet banking of vietnam joint stock commercial bank for industry and trade vietinbank ba dinh branch ....................................4CHAPTER 2: THEORITICAL FOUNDATION..................................................6UNIVERSITY DE NANTESIAE NANTESECONOMIC * MANAGEMENTINTERNATIONAL SCHOOLWSAM vnOHU HMtm, -ivoMaster Finance - Banking - Insurance(South East Asia)CohorUNIVERSITY DE NANTESIAE NANTESECONOMIC * MANAGEMENTINTERNATIONAL SCHOOLWSAM vnOHU HMtm, -ivoMaster Finance - Banking - Insurance(South East Asia)CohorGọi ngay
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