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Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

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Nội dung chi tiết: Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

Lunghwa Lniversityof Scienceand TechnologyDepartment of Business AdministrationThesis for a Master’s DegreeFactors influencing consumer satisfaction t

Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses toward Vinhomes Riverside’s terrace housesResearcher: Duong ThiThanhHoaSupervisor: Pham Thi LienCho, JamesNovember, 2018Lunghwa University of Science

and TechnologyApproval Certificate of Master’s Degree Exa mi nation BoardThis is to certify that the Master's Degree Examinations Board has approved t Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

he thesis Factors influencing consumer satisfaction toward Vinhomes Riverside's terrace houses published by Mr. I Ms. 1 Xiong ThiThanhlloa in the Mast

Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

er Program of Graduate School of Department of Business AdministrationMaster's Degree Examination BoardBoard Members: Prof, PhD. Tsan HricDr Nguyen Ph

Lunghwa Lniversityof Scienceand TechnologyDepartment of Business AdministrationThesis for a Master’s DegreeFactors influencing consumer satisfaction t

Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses title: Factors influencing consumer satisfaction toward Vinhomes Riverside’s terrace housesUniversity ■ Lunghwa University of Science and TechnologyG

raduate School • Department of Business AdministrationDate:2OI8Degree : MasterResearcher : Duong ThiThanhlloa Advisor : Pham Thi LienClio. JamesKeywor Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

d: Customer satisfaction. Terrace housesCustomer satisfaction represents a modern approach for quality in enterprises and organizations and senes the

Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

development of a truly customer-focused management and culture. Measuring customer satisfaction offers an immediate, meaningful and objective feedback

Lunghwa Lniversityof Scienceand TechnologyDepartment of Business AdministrationThesis for a Master’s DegreeFactors influencing consumer satisfaction t

Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses indicate the strong and the weak points of a business organization. Illis thesis presents an original customer satisfaction survey toward Vinhomcs Ri

verside’ terraced houses. Specifically, the study focuses on technical quality, functional quality and warranty services and builder's readiness to co Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

operate. After collecting information from Vinhomes Riverside’ resident. I would utilize descriptive statistical comparative and forecasting method to

Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses

analyze the advantages and disadvantages of Vinhomes in fulfillment and remaining customers.ACKNOWLEDGEMENTI sincerely thank the teacher Prof. Pham T

Lunghwa Lniversityof Scienceand TechnologyDepartment of Business AdministrationThesis for a Master’s DegreeFactors influencing consumer satisfaction t

Factors influencing consumer satisfaction toward vinhomes riverside’s terrace houses anhlloali

Lunghwa Lniversityof Scienceand TechnologyDepartment of Business AdministrationThesis for a Master’s DegreeFactors influencing consumer satisfaction t

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