Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city

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Nội dung chi tiết: Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city

Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city

tOOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)JEVALUATING CUSTOMER SATISFACTION ON PRODUCTS AND SERVICE QUALITY OF PHUC LONG COFFFEE IN HO CH

Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city HI MINH CITYSTUDENT’S FULL NAME : DANG PHUOCTHOSTUDENT ID:CGS00016297INTAKE:MBAOUM0913ADVISOR’S NAME & TITLE : ASS.PROF. PHAN DINH NGUYENrHUiECHTlBRAR

Y]142036tl -'^OUMOPEN UNIVERSITY MALAYSIAAdvisor’s assessmentAdvisor's signatureDANGPHU0CTH0.MBA0UMK11C2®OUMOPEN UNIVERSITY MALAYSIAACKNOWLEDGMENTSTo Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city

be honest, this research project can be finished by helping of many people.First of all, I would like to give my sincere thanks with deepest gratefuln

Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city

ess to my advisor Ass. Prof. Dr. Phan Dinh Nguyen for his guidance in SPSS analysis and questionnaire development. It‘s extremely invaluable to be sen

tOOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)JEVALUATING CUSTOMER SATISFACTION ON PRODUCTS AND SERVICE QUALITY OF PHUC LONG COFFFEE IN HO CH

Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city me every step of my life. They are the strongest motivation and all of my life.Another thank you goes to my lectures at Open Malaysia University and H

utech University who teach and trained for these years. From knowledge and skill are fundamental properties of the my life.DANGPHUOCTHO.MBAOUMKIIC3>OU Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city

MOPEN UNIVERSITY MALAYSIATABLE OF CONTENTSCHAPTER 1: INTRODUCTION__________________________101.1 PROBLEM ST A TEM ENT:••••••••♦•» Ỉ01.2 INTRODUCTION A

Evaluating customer satisfaction on products and service quality of phuc long coffee in ho chi minh city

BOUT PHUC LONG ...^—...11

tOOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)JEVALUATING CUSTOMER SATISFACTION ON PRODUCTS AND SERVICE QUALITY OF PHUC LONG COFFFEE IN HO CH