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Evaluating the satisfaction of customer toward service quality at agribank branch binh trieu ho chi minh city

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Evaluating the satisfaction of customer toward service quality at agribank branch binh trieu ho chi minh city

eouM'open university MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF CUSTOMER TOWARD SERVICE QUALITY AT AGRIBANK BRANCH BINH TRIEU -

Evaluating the satisfaction of customer toward service quality at agribank branch binh trieu ho chi minh city HO CHI MINH CITYSTUDENT’S FULL NAMESTUDENT IDINTAKEADVISOR’S NAME & TITLE:BUI THI THU HOAI:15823:41518:Assoc.Prof., PhD NGUYEN PHAN41671HUTECH LIBRAR

Y7153BUI Till THU 11OA1IAdvisor’s assessmentAdvisor’s signatureBUITHI'IUU IIỜAI2Table of contentAbstract.............................................. Evaluating the satisfaction of customer toward service quality at agribank branch binh trieu ho chi minh city

.................5Chapter 1: Inưoduction.................................................61.1Problem statement........................................

Evaluating the satisfaction of customer toward service quality at agribank branch binh trieu ho chi minh city

........61.2Research Objectives.............................................71.2.1General objectives:.......................................71.2.2Spec

eouM'open university MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF CUSTOMER TOWARD SERVICE QUALITY AT AGRIBANK BRANCH BINH TRIEU -

Evaluating the satisfaction of customer toward service quality at agribank branch binh trieu ho chi minh city study..................................81.5Proposed structure..............................................8Chapter 2: Literature review.............

..............................92.1Concept of banking service......................................92.2Mainly banking service.......................... Evaluating the satisfaction of customer toward service quality at agribank branch binh trieu ho chi minh city

...............10

eouM'open university MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF CUSTOMER TOWARD SERVICE QUALITY AT AGRIBANK BRANCH BINH TRIEU -

eouM'open university MALAYSIARESEARCH PROJECT(BMBR5103)EVALUATING THE SATISFACTION OF CUSTOMER TOWARD SERVICE QUALITY AT AGRIBANK BRANCH BINH TRIEU -

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