Researching about factor effect to satisfaction of customer when use service at thegioididong branch
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Researching about factor effect to satisfaction of customer when use service at thegioididong branch
Researching about factor effect to satisfaction of customer when use service at thegioididong branch
0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT FACTOR EFFECT TO SATISFACTION OF CUSTOMER WHEN USE SERVICE AT THEGIOIDIDONG BR Researching about factor effect to satisfaction of customer when use service at thegioididong branch RANCHSTUDENT’S FULL NAMESTUDENT IDINTAKEADVISOR’S NAME & TITLE: HUYNH NGOC TUAN CUONG: CGS00064967: August 2017: Di .Bl I PHI HUNG42948Abstract:The stiff competition of the retail market, especially the fast-growing smartphone market, arc an opportunity for enterprises can increase their competitive Researching about factor effect to satisfaction of customer when use service at thegioididong branch ness, expand markets, especially for a big brand and perennial as '1 hegioididong. However that requires business itself must constantly improve its sResearching about factor effect to satisfaction of customer when use service at thegioididong branch
ervice quality to entice current customers by smartphone market are showing signs of saturation. Til is research paper was using Servqual model consis0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT FACTOR EFFECT TO SATISFACTION OF CUSTOMER WHEN USE SERVICE AT THEGIOIDIDONG BR Researching about factor effect to satisfaction of customer when use service at thegioididong branch would really strong influence to the customer when using the services in the branch of 200 D2 , Binh Thanh district of Thegioididong. And technical infrastructure, varied payment methods, capable of serving staff are factors.3 I p a g e( hart list:Figure 1.1 Conceptual framework.................... Researching about factor effect to satisfaction of customer when use service at thegioididong branch ..................................17Figure 1.2 Sex and age structure in survey...........................................23List of tables :Table 1.1 QResearching about factor effect to satisfaction of customer when use service at thegioididong branch
uestionnair...............................................................25Table 1.2 The FHYafter analysis SPSS......................................0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT FACTOR EFFECT TO SATISFACTION OF CUSTOMER WHEN USE SERVICE AT THEGIOIDIDONG BR Researching about factor effect to satisfaction of customer when use service at thegioididong branch ...................................30Table 1.5 The CAP after analysis SPSS................................................31Table 1.6 Tire EMP after analysis SPSS...............................................32Table 1.7 The SAT after analysis SPSS................................................33Ta Researching about factor effect to satisfaction of customer when use service at thegioididong branch ble 1.8 KMO...................................................................... 34Table 1.9 Total Variance Explained...............................Researching about factor effect to satisfaction of customer when use service at thegioididong branch
....................35Table 1.10 Rotated Component Matrix..................................................36Table 1.11 Model Summary.................0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT FACTOR EFFECT TO SATISFACTION OF CUSTOMER WHEN USE SERVICE AT THEGIOIDIDONG BR Researching about factor effect to satisfaction of customer when use service at thegioididong branch cients ......................................... ^„........w......38Contents0OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT FACTOR EFFECT TO SATISFACTION OF CUSTOMER WHEN USE SERVICE AT THEGIOIDIDONG BRGọi ngay
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