Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city
Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city
OOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT SATISFACTORY LEVEL OF CUSTOMERS ABOUT THE WATER SUPPLYING SERVICE IN DISTRICT Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city 1, HO CHI MINH CITYSTI DENT’S FULL NAMESTI DENT IDINTAKEADVISOR'S NAME AND TITLE: NGl YEN NGOC MINH PHI: CGS00064973: MARCH, 2016: DR. BIT PHI HUNGJuly, 2017ContentsChapter I. INTRODUCTION................................................. I1.1.rhe necessity of research topic......................... Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city .........11.2.The Object of research...........................................21.2.1.The general object...........................................21.Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city
2.2.The detail object............................................21.3.Methods, subjects and scope of research..........................31.4.The signifOOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT SATISFACTORY LEVEL OF CUSTOMERS ABOUT THE WATER SUPPLYING SERVICE IN DISTRICT Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city VIEW.............................................62 1. Theoretical basis.................................................62.1.1.Service......................................................62.1.2.The service quality..........................................92.1.3.The relationship between customer ex Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city pectations, perceptions andsatisfaction.......................................................162.1.4.Overview of the state water supply services.....Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city
............172.2.lire S1ÌRVQƯAL model of Parasuraman (1988)......................182.3.Construct hypotheses and the research models..................OOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT SATISFACTORY LEVEL OF CUSTOMERS ABOUT THE WATER SUPPLYING SERVICE IN DISTRICT Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city 1.Research background.............................................243.2.Formal research.................................................243.2.1.Sample research.............................................24 Researching about satisfactory level of customers about the water supplying service in district 1 ho chi minh city OOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)RESEARCHING ABOUT SATISFACTORY LEVEL OF CUSTOMERS ABOUT THE WATER SUPPLYING SERVICE IN DISTRICTGọi ngay
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