Ebook Improving food and beverage performance: Part 1
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Ebook Improving food and beverage performance: Part 1
ID• N NGUỒN NHÂN Lực DU LỊCH VIỆT NAM1 resources development in tourism project by the European Union (EƯ)HOSPITALITYMANAGERS'POCKET BOOKSSeries Edito Ebook Improving food and beverage performance: Part 1or: Professor John O'ConnorThis series of pocket books is designed for managers in all fields of the hospitality industry, in particular hotel, restaurant and licensed house managers. Each book can be used as a concise introduction or a portable reference source for working managers.Practical techni Ebook Improving food and beverage performance: Part 1ques are emphasized and concrete examples relevant to the hospitality industry feature throughout. No prior knowledge of the subject is assumed, and eEbook Improving food and beverage performance: Part 1
ach book is written in an informal accessible style. Students as well as managers will find this series a useful source of practical information.The fID• N NGUỒN NHÂN Lực DU LỊCH VIỆT NAM1 resources development in tourism project by the European Union (EƯ)HOSPITALITYMANAGERS'POCKET BOOKSSeries Edito Ebook Improving food and beverage performance: Part 1isfaction. Improving Food and Beverage Performance shows how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service.Keith Waller looks at the practical issues of improving performance, combining the key themes of quality, cust Ebook Improving food and beverage performance: Part 1omer service and efficient management. This text will enable managers and students alike to recognize all the contributing factors to a successful fooEbook Improving food and beverage performance: Part 1
d and beverage operation.Keith Waller is Senior Lecturer in the Faculty of Business and Management at Blackpool and the Fylde College. He has extensivID• N NGUỒN NHÂN Lực DU LỊCH VIỆT NAM1 resources development in tourism project by the European Union (EƯ)HOSPITALITYMANAGERS'POCKET BOOKSSeries Edito Ebook Improving food and beverage performance: Part 1ssor John Fuller, of The Menu, Food and Profit.'4 wvrw.cateref.comcatererISBN 0-7S0b-2012-XBUTTERWORTHIwould like to thank the following colleagues for their support throughout the preparation of this text: Jane Shaw, Beverley Hopping, Sean Mooney and Mike Coyle. Peter Blair, a friend and colleague Ebook Improving food and beverage performance: Part 1now sadly departed, deserves a special mention. To many of US Peter was a guiding light, a true caterer of the 'old school' whose knowledge and undersEbook Improving food and beverage performance: Part 1
tanding was continuously adapted to the modern industry. The abiding message being that whilst there is always something new that we can learn from, wID• N NGUỒN NHÂN Lực DU LỊCH VIỆT NAM1 resources development in tourism project by the European Union (EƯ)HOSPITALITYMANAGERS'POCKET BOOKSSeries Edito Ebook Improving food and beverage performance: Part 1h-HeinemannLinacre House, Jordan Hill, Oxford 0X2 8DP225 Wildwood Avenue, Woburn MA 01801-2041A division of Reed Educational and Professional Publishing Ltd/ A member of the Reed Elsevier pic groupOXFORD AUCKLAND BOSTON JOHANNESBURG MELBOURNE NEW DELHIFirst published 1996Reprinted 1999Transferred to Ebook Improving food and beverage performance: Part 1 digital printing 2001©Keith Waller 1999All rights reserved. No part of this publication may be reproduced in any material form (including photocopyinEbook Improving food and beverage performance: Part 1
g or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the writtID• N NGUỒN NHÂN Lực DU LỊCH VIỆT NAM1 resources development in tourism project by the European Union (EƯ)HOSPITALITYMANAGERS'POCKET BOOKSSeries Edito Ebook Improving food and beverage performance: Part 1licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London, England, W1P OLP. Applications for the copyright holder’s written permission to reproduce any part of this publication should be addressed to the publisherBritish Library Cataloguing In Publication DataA catalogue Ebook Improving food and beverage performance: Part 1 record for this book is available from the British LibraryID• N NGUỒN NHÂN Lực DU LỊCH VIỆT NAM1 resources development in tourism project by the European Union (EƯ)HOSPITALITYMANAGERS'POCKET BOOKSSeries EditoID• N NGUỒN NHÂN Lực DU LỊCH VIỆT NAM1 resources development in tourism project by the European Union (EƯ)HOSPITALITYMANAGERS'POCKET BOOKSSeries EditoGọi ngay
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