Poor customer relationship quality at company a
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Poor customer relationship quality at company a
Poor customer relationship quality at company a
UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUMHIKTY Oi tconoNiCiL. I S BInternational School of ButHHiPhan Thi Thanh Hi Poor customer relationship quality at company aieuPOOR CUSTOMER RELATIONSHIP QUALITY AT COMPANY A.MASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City - Year 2019UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessUEHUMiCI&TT CHInternational School of BusinwsPhan Thi Thanh HieuPOOR CUSTOMER RELATIONSHIPQUALITY AT COMPANY A. “MM Poor customer relationship quality at company aASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: Assoc. Prof. Tran Ha Minh QuanHo Chi Minh City - Year 2019TABLE OF CONTENTS1Company background ...........Poor customer relationship quality at company a
................I.......................... ..........72Symptom..............................................................................82.1As LUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUMHIKTY Oi tconoNiCiL. I S BInternational School of ButHHiPhan Thi Thanh Hi Poor customer relationship quality at company a............... 103Problem identification..............................................................103.1Potential problems..................................................................123.1.1Customers diversify suppliers (0 reduce risks.......................................123.1.2Multiple Poor customer relationship quality at company astrong competitors with good service.-„-„-„-,„„„„„,„„„,„„„,„„,133.1.3Customers feel not satisfied in business relationshipwith A......................Poor customer relationship quality at company a
..133.1.4Constraint of state-owned company’s policy..........................................143.1.5Customers do not trust in A. no commitment forfutuUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUMHIKTY Oi tconoNiCiL. I S BInternational School of ButHHiPhan Thi Thanh Hi Poor customer relationship quality at company a............................................194.2Problem definition..................................................................19UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEHUMHIKTY Oi tconoNiCiL. I S BInternational School of ButHHiPhan Thi Thanh HiGọi ngay
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