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(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

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Nội dung chi tiết: (LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam AMSTUDENT ID: 22120140MASTER OF BUSINESS BY HONOURSUPERVISOR: Dr. DINH CONG KHAIHo Chi Minh City-2015ACKNOWLEDGEMENTS1 would not have been able to com

plete my thesis without the advice, assistance, understanding and encouragement of a number of people. I would like to gratefully and sincerely acknow (LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

ledge their assistance and support.First of all. the most important person 1 would like to thank is my supervisor. Dr. Dinh Cong Khai. Thanks to his v

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

aluable advice and generous guidance throughout the journey of this rcscach. 1 can finish my thesis.Secondly. I would like to thank all of the staff a

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam ssistance and understanding.Furthermore, I would like to express my gratefill thanks to my friends and all the respondents who participated in filling

the questionnaires and provided the valuable information for this study.Finally. I would like to give my gratefulness to all classmates who have been (LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

sharing with me all their knowledge and experience as well as happiness and difficulties during MBA course. I would not complete my thesis without th

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

eir encouragement and support.Personally. I wish to express my deep gratitude to my parents and my brother for their spiritual support and encourageme

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam vement of everyone who has helped me to complete this thesis.42161I Io Chi Minh. Vietnam.Hoang. Thi Le ThuyAbstractFor cosmetic industry, it is essent

ial for businesses to understand the critical factors that influence brand loyalty of office women toward cosmetic products. These issues are critical (LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

to the long term business success of any industry. Based on the literature reviews in the thesis, this study empirically examines the roles of the fa

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

ctors: brand awareness, perceived quality, brand image and brand trust on brand loyalty of office women toward cosmetic products in Vietnam.The test p

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam ure data together with some methods of data analysis (Cronbach’s Alpha test. Exploratory factor analysis and Multiple regression analysis), the findin

gs confirm that brand awareness, perceived quality, brand image and brand trust has the positive effect on brand loyalty.Extracted from the findings o (LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

f this research, in order to receive the loyalty of women toward cosmetic products, cosmetic brand must set up effective strategics marketing to keep

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

improving and maintaining the brand image, brand awareness, brand trust as well as perceived quality, rhe results of this research are important for c

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam tely result in more profitability.Key words: customer retention, brand loyally.TABLE OF CONTENTSCHAPTER 1. INTRODUCTION...............................

....................11.1.Research Background..................................................11.2.Research Problem................................... (LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

..................21.3.Research Objectives..................................................41.4.Scope and Research Methodology of Study..............

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam

................41.5.Significance of the Study............................................51.6.Research Structure.....................................

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

(LUẬN văn THẠC sĩ) brand loyalty of office women toward cosmetic products in vietnam .............7

UNIVERSITY OF ECONOMICS HOCHIMINH CITYInternational School of BusinessHoang Thi Le ThuyBRAND LOYALTY OF OFFICE WOMENTOWARD COSMETIC PRODUCTS IN VIETNA

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