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Uncertainty about processes and regulations of credit officers at orient bank

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Nội dung chi tiết: Uncertainty about processes and regulations of credit officers at orient bank

Uncertainty about processes and regulations of credit officers at orient bank

UNIVERSITY (y^ONOMICS HO CHI MINH CITYUMitiSir c*InteÉnâÌMHmessInUvnMkxuri fcfooi erf IknineMHuynh Dao DueUNCERTAINTY ABOUT PROCESSES AND REGULATIONS

Uncertainty about processes and regulations of credit officers at orient bank OF CREDIT OFFICERS AT ORIENT BANKMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City-Year 2019nessUNIVERSITY (^jONOMICSHO CHI MINH CITYInleritHlmi .|gh

(|oQrternational School of BuiincuHuynh Dao DueUNCERTAINTY ABOUT PROCESSESAND REGULATIONS OF CREDIT OFFICERS AT ORIENT BANKMASTER OF BUSINESS ADMINIST Uncertainty about processes and regulations of credit officers at orient bank

RATIONSUPERVISOR: Nguyễn Thị Mai TrangHo Chi Minh City - Year 2019EXECUTIVE SUMMARYỉn 2018 marked the milestone of 10 years since the global financial

Uncertainty about processes and regulations of credit officers at orient bank

crisis took place and contrary lo previous expectations, the world economy slowed markedly. Global growth is estimated to increase by only 3.1% - low

UNIVERSITY (y^ONOMICS HO CHI MINH CITYUMitiSir c*InteÉnâÌMHmessInUvnMkxuri fcfooi erf IknineMHuynh Dao DueUNCERTAINTY ABOUT PROCESSES AND REGULATIONS

Uncertainty about processes and regulations of credit officers at orient banke Bank also began to tighten.Facing the challenges of the world situation, Vietnam still has a quite successful year, namely: GDP (Gross domestic prod

uct) growth of + 7.08%; inflation is well controlled with average annual CPĨ (Consumer price index) of 3.54%; The stable economic environment has help Uncertainty about processes and regulations of credit officers at orient bank

ed attract a large amount of foreign investment in 2018.The banking sector continued to prosper in 2018 with the general trend of profit exceeding the

Uncertainty about processes and regulations of credit officers at orient bank

plan, declining NPLs (Non-performing loan), controlled credit increased by 14%, exchange rate and market interest rates were kept stable thanks to po

UNIVERSITY (y^ONOMICS HO CHI MINH CITYUMitiSir c*InteÉnâÌMHmessInUvnMkxuri fcfooi erf IknineMHuynh Dao DueUNCERTAINTY ABOUT PROCESSES AND REGULATIONS

Uncertainty about processes and regulations of credit officers at orient bankith high profits through promoting many associated service activities to promote business, paralleling that, increasing strengthening the quality of b

anking sendees.Also in 2018, OCB achieved many successes with revenue and profit growth over (he years from 2015 to 2018. Many prestigious awards for Uncertainty about processes and regulations of credit officers at orient bank

banks such as Vietnam Outstanding Banking Awards 2018, Most Innovative Digital Bank Vietnam 2018 and Best New Omni channel Platform in Vietnam. It sho

Uncertainty about processes and regulations of credit officers at orient bank

ws that OCB is constantly improving and improving the quality of services and technology to meet the market's demand in the best way. However, besides

UNIVERSITY (y^ONOMICS HO CHI MINH CITYUMitiSir c*InteÉnâÌMHmessInUvnMkxuri fcfooi erf IknineMHuynh Dao DueUNCERTAINTY ABOUT PROCESSES AND REGULATIONS

Uncertainty about processes and regulations of credit officers at orient bankstomers when using the service, that making the results of business profit of OCB nor really achieved as expected. Research results show that business

activities affected by human factors as credit officers when working with customers are still lacking in knowledge processing skills for ineffective Uncertainty about processes and regulations of credit officers at orient bank

customers to play the role Important in the outcome of the set target bank. In addition, some reasonable1solutions are proposed to solve problem to im

Uncertainty about processes and regulations of credit officers at orient bank

prove the service quality of OCB ill order to improve the professional quality of credit officers, promote business growth strongly.ACKNOWLEDGEMENTIn

UNIVERSITY (y^ONOMICS HO CHI MINH CITYUMitiSir c*InteÉnâÌMHmessInUvnMkxuri fcfooi erf IknineMHuynh Dao DueUNCERTAINTY ABOUT PROCESSES AND REGULATIONS

Uncertainty about processes and regulations of credit officers at orient bank order to complete the implementation of the entire master's degree project. I want to send my appreciation (0 my mentor. It was a pleasure working wi

th her in this project. I want (0 thank my friends and family for supporting me a lot while I was studying. Your patience, understanding and respect h Uncertainty about processes and regulations of credit officers at orient bank

ave been greatly appreciated.I sincerely thank:-Board of Directors, Professor Nguyen Thi Mai Trang and lecturers and supporters at ISB.-Family, friend

Uncertainty about processes and regulations of credit officers at orient bank

s, colleagues encouraged, cheering and help me during the past time.Although there have been many attempts during the process of implementing the topi

UNIVERSITY (y^ONOMICS HO CHI MINH CITYUMitiSir c*InteÉnâÌMHmessInUvnMkxuri fcfooi erf IknineMHuynh Dao DueUNCERTAINTY ABOUT PROCESSES AND REGULATIONS

UNIVERSITY (y^ONOMICS HO CHI MINH CITYUMitiSir c*InteÉnâÌMHmessInUvnMkxuri fcfooi erf IknineMHuynh Dao DueUNCERTAINTY ABOUT PROCESSES AND REGULATIONS

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