EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY
EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY
EVALUATION OF CUSTOMER SATISFACTIONA CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MO TOR TRADEAND SERVICE LIMITED LIABILITY COMPANYA Research Pr EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY roposalPresented tothe College of Business and AccountancyCentral Philippine University. PhilippinesIn Collaboration withThai Nguyen University of Economics and Business Administration. VietnamIn Partial Fulfillmentof the Requirements for the DegreeBACHELOR OF SCIENCE IN BUSINESS ADMINISTRATIONPrese EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY nted by:NGUYEN THI TO UYEN41548TABLE OF CONTENTSContentPageCHAPTER 1. THE PROBLEM AND ITS SETTING 1.1 Buckground and Rationale of the Study 1.2.ObjectEVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY
ives 1.3.Theoretical Framework 1.4.Conceptual Framework 1.5.The Operational Definitions 1.6.Significance of the Study 1.7.Scope and Delimitation CHAPTEVALUATION OF CUSTOMER SATISFACTIONA CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MO TOR TRADEAND SERVICE LIMITED LIABILITY COMPANYA Research Pr EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY 2. Customer care 2.1.3.Service quality 2.1.4.Relationship between Customer Satisfaction and Service Quality 2.1.4.1.Gap Model of Service Quality 2.1.4.2.llezberg's Two Factor Theory2. ỉ. 4.3. Relationship between customer care and customer satisfaction2.1.5.Relationship between customer care and cus EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY tomer satisfaction2.1.5.1.Customer care as a means of customer satisfaction2.1.5.2Fostering customer opinions as a means of customer Satisfaction2.1.5EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY
.3Customer care as a means of business survival.2.1.6.Customer satisfaction measurement and model reascarch2.1.6.1.Customer satisfaction measurement2.EVALUATION OF CUSTOMER SATISFACTIONA CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MO TOR TRADEAND SERVICE LIMITED LIABILITY COMPANYA Research Pr EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY ple Size and Sampling Technique3.3.Research Instrument3.4.Data Gathering ProcedureCHAPTER 1THE PROBLEM AND ITS SETTING/. /. Background and Rationale of the Study EVALUATION OF CUSTOMER SATISFACTION A CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MOTOR TRADE AND SERVICE LIMITED LIABILITY COMPANY EVALUATION OF CUSTOMER SATISFACTIONA CASE STUDY ON CUSTOMER CARE SERVICE AT THAI NGUYEN MO TOR TRADEAND SERVICE LIMITED LIABILITY COMPANYA Research PrGọi ngay
Chat zalo
Facebook